ER & Operations Lead at Michael Page
London, London - England, United Kingdom -
Full Time


Start Date

Immediate

Expiry Date

18 Dec, 26

Salary

70000.0

Posted On

19 Sep, 26

Experience

7 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Yes

Skills

Industry

HR Technology & Services

Description

Lead Employee Relations and People Operations activities across a multi-site organisation, acting as the first point of contact for complex ER matters while supporting policy, governance, compliance and operational improvement. You'll partner with managers and senior stakeholders to deliver a consistent, high-quality people service.


Client Details


Are you an experienced HR professional looking for a role that combines Employee Relations expertise with People Operations leadership?

We're supporting a leading financial services organisation in the search for an ER & Operations Lead. This is a newly created role offering the opportunity to make a genuine impact across a multi-site business while helping to shape and enhance the people function.


Description

  • Acting as the lead contact for complex Employee Relations matters
  • Coaching and supporting managers through disciplinary, grievance, absence, performance and capability cases
  • Overseeing people processes across the full employee lifecycle
  • Maintaining and developing HR policies, procedures and governance frameworks
  • Supporting risk, compliance and regulatory activities, including SMCR requirements
  • Analysing people data and trends to drive continuous improvement
  • Identifying opportunities to improve processes and enhance the employee experience



Profile


  • Strong Employee Relations background
  • Experience within HR Operations, Shared Services or People Partnering
  • Knowledge of UK employment law and HR best practice
  • Experience within a regulated environment would be advantageous
  • SMCR experience would be beneficial

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Responsibilities

Lead Employee Relations and People Operations activities across a multi-site organisation, acting as the first point of contact for complex ER matters while supporting policy, governance, compliance and operational improvement. You'll partner with managers and senior stakeholders to deliver a consistent, high-quality people service.


Client Details


Are you an experienced HR professional looking for a role that combines Employee Relations expertise with People Operations leadership?

We're supporting a leading financial services organisation in the search for an ER & Operations Lead. This is a newly created role offering the opportunity to make a genuine impact across a multi-site business while helping to shape and enhance the people function.


Description

  • Acting as the lead contact for complex Employee Relations matters
  • Coaching and supporting managers through disciplinary, grievance, absence, performance and capability cases
  • Overseeing people processes across the full employee lifecycle
  • Maintaining and developing HR policies, procedures and governance frameworks
  • Supporting risk, compliance and regulatory activities, including SMCR requirements
  • Analysing people data and trends to drive continuous improvement
  • Identifying opportunities to improve processes and enhance the employee experience



Profile


  • Strong Employee Relations background
  • Experience within HR Operations, Shared Services or People Partnering
  • Knowledge of UK employment law and HR best practice
  • Experience within a regulated environment would be advantageous
  • SMCR experience would be beneficial

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