SALARY: COMPETITIVE PLUS BENEFITSLOCATION: MANCHESTER STORE SUPPORT CENTRE - FIELD BASED AND HOME, MANCHESTER, M4 3ALCONTRACT TYPE: PERMANENTBUSINESS AREA: GROUP HRCLOSING DATE: 29 AUGUST 2025REQUISITION ID: 400012525

Our people are at the heart of our business, and we are looking for those that are just as passionate about that as we are. Join our People team, and come with us on a journey as we transform the way we do HR. Our team is made up of business partners working with leaders to get the most out of their teams, specialist knowledge in our centres of expertise, and colleague-centric, efficient people services. Our work ranges from making sure that our 150,000+ colleagues are paid on time to attracting brilliant talent to drive our strategy, to unlocking the skills and capability of our colleagues. This is a fast-moving business, and we make sure our policies and rewards keep up with that too. We know flexibility is important and helps you be more productive so there’s more choice than ever about where and when you work. When it comes to your development, we’ll support your growth in your own unique way. When you join us, you’ll be joining a team that knows just what it means to be happy and engaged, and who makes a real impact across our business.

You will provide expert Employee Relations advice and solutions for complex, high-risk, or high-profile cases, ensuring that they are resolved in accordance with legal requirements and our valued behaviours. Building trusted relationships with senior leaders and HR teams, you will assess risk and make bold decisions that align with our ER strategy. You will collaborate with stakeholders to develop ER plans, address risk areas, and drive improvements, using data to provide meaningful insights.
In addition, you will lead litigation cases, ensuring effective risk assessment and negotiation, while maintaining case confidentiality. Your expertise will extend to coaching leaders on employee relations matters, enhancing line manager capability, and actively contributing to the continuous improvement of our ER services. Ultimately, your success will be measured by the resolution of complex cases, effective management of litigation, adherence to policies and procedures, and the development of a strong ER environment.
(On-site travel on average 2 days per week will be required in this role)