KEY RESPONSIBILITIES

Commercial Account Management

• Fully accountable for net and retail sales forecasting for the retailers; Boots, SpaceNK, Look Fantastic, John Lewis & Brown Thomas. Ensuring all financial deadlines and budget submissions, flagging risks and opportunities in a timely and quantified manner.
• Lead the development and execution of bespoke commercial Joint Business Plans (JBPs) for all retailers, including promotional activities, launches, and campaign tracking
• Establish, Nurture and maintain collaborative relationships with retailer accounts.
• Own forecasting, budgeting, and P&L accountability for your accounts, ensuring ambitious yet achievable targets are met.
• Identify and unlock new opportunities for category growth and retail expansion.
• Stay on top of competitor activity, market trends, and consumer behavior to feed into team discussions

Retailer Partnerships

• Build deep, collaborative relationships with retail stakeholders to secure visibility and space, for all retail partners, across all touchpoints, stores, web, app, mobile, social.
• Robust Planning to ensure New Launch and Planning to deliver sell-in and out goals.
• Lead flawless execution of new product launches, seasonal activations, and campaign rollouts in partnership with marketing and PR & comms teams.
• Partner with retailers to secure premium placement, marketing support, and enhanced digital visibility (where relevant).

Data-Led Decision Making

• Analyse weekly and monthly sell-in/sell-out data, stock levels, and market trends to deliver actionable insights and recommendations.
• Support forecasting processes by consolidating data, identifying trends, and coordinating with the Head of sales and supply chain
• Track ROI of trade investments and marketing activations, using learnings to optimise future plans.
• Provide key reporting and insights to internal stakeholders, helping drive strategic account decisions.

Cross-Functional Collaboration & Operational excellence

• Collaborate closely with Marketing, PR & Comms, Education, Field, Supply Chain, and Finance, to ensure seamless delivery and execution.
• Champion internal alignment across functions to support customer requirements and deliver operational excellence.
• Work with Head of Sales and Marketing to align accurate forecasting for NPD and core lines, and proactive inventory and assortment management.
• Collaborate with internal teams including sales, marketing, and product development to ensure alignment with account-specific needs and strategies.
• Prepare and deliver impactful presentations and strategy sessions internally and externally.
• Passionate leader, adept at coaching junior team members within the team and brand.