ERN Administrator with French (m/f/x) at UPS

Łódź, Łódź Voivodeship, Poland -

Full Time

Start Date

Immediate

Expiry Date

24 May, 26

Salary

0.0

Posted On

23 Feb, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

English, French, Communication Skills, Time Pressure Management, Problem Analysis, Problem Solving, Decision Making, Multitasking

Industry

Truck Transportation

Description

Before you apply to a job, select your language preference from the options available at the top right of this page. Explore your next opportunity at a Fortune Global 500 organization. Envision innovative possibilities, experience our rewarding culture, and work with talented teams that help you become better every day. We know what it takes to lead UPS into tomorrow—people with a unique combination of skill + passion. If you have the qualities and drive to lead yourself or teams, there are roles ready to cultivate your skills and take you to the next level. Job Description: Job description: General administrative tasks Resolving customer queries regarding package deliveries Dealing with customer complaints via phones or e-mails We expect from applicants: Very good English (written and spoken) Very good French (written and spoken) Strong communications skills Ability to work under time pressure Soft skills: problem analysis, problem solving, good decision making Ability to deal with multiple tasks At least six months employment track at current position in UPS (for internal candidates only) What we offer: Stable employment based on an employment contract; Social benefit package (including sport package, life insurance, health care, pension scheme, co-financing of corrective glasses, additional social benefits); Wellbeing program – access to a platform of emotional support and coaching for our employees and their families; Access to a training platform enabling the development of various competences; Full training and support of the team after the implementation period; Equipment for work; Gaining valuable professional experience in an international environment; Using foreign language in daily business contacts; Employee referral program; Possibility to get involved and develop your passions by participating in employee committees (charity initiatives, sports committee, employee newsletter, etc.). Before proceeding with the recruitment process, please familiarize yourself with the procedure at the following link: https://ups.pagetiger.com/bdpxpfu Employee Type: Permanent UPS is committed to providing a workplace free of discrimination, harassment, and retaliation. In 1907, two teenage entrepreneurs in a Seattle basement started with a $100 loan and created what would become the world’s largest package delivery service. Today, operating in more than 220 countries and territories, UPS is committed to moving our world forward by delivering what matters. UPS and its more than 500,000 UPSers around the globe are a transportation and logistics leader, offering innovative solutions to customers, big and small. UPS understands and appreciates its responsibility to help build safe, stronger and more resilient communities founded on justice and economic opportunity for all, supported by a healthy, sustainable global environment.

Responsibilities

The role involves handling general administrative tasks and resolving customer inquiries related to package deliveries. This includes addressing customer complaints received via phone or email.