ERP ANALYST - ServiceNow at Premier Health

Dayton, Ohio, United States -

Full Time

Start Date

Immediate

Expiry Date

17 Jul, 26

Salary

0.0

Posted On

18 Apr, 26

Experience

5 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Systems analysis, Programming, Project management, ERP systems, ServiceNow, Troubleshooting, Active Directory, Disaster recovery, Technical documentation, Analytical skills, Communication skills, Problem-solving, Microsoft Office Suite, Systems implementation, Database management

Industry

Hospitals and Health Care

Description

IT ERP APPLICATIONS FULL TIME / 8AM - 5PM / 8- HOURS PER PAY The ERP Programmer/Analyst Sr : • Provides advanced-level programming and systems analysis support for a broad array of strategic/tactical projects as assigned. • Participates in all areas of project life cycle, including: project definition, project estimating, systems design, computer programming, systems implementation, maintenance, upgrades, and documentation. Particular emphasis is placed on the implementation of integrated hospital/corporate computer systems. • Functionally provides technical guidance to entry- and intermediate-level programming staff • Acts as leader and coordinator of team assignments and goals • Has no administrative supervisory responsibility • Is free to interact within general guidelines in a broad scope of responsibility to recommend, design, develop, and implement information systems that meet departmental objectives within functional area of responsibility • Is required to draw upon his/her practical experience, and demonstrate development of extensive operational technical knowledge as well as advanced knowledge in developing business relationships and partnerships • Demonstrates the ability to integrate advanced technical skills with knowledge of the business to provide effective information systems solutions • Demonstrates the ability to handle all activities of developing an information system, from initial project review and scope definition to final systems implementation, with only minor supervision and direction • Will respond to the software malfunctions of assigned systems and provide support and assistance to operations and users to correct and avoid future recurrence of production application problems Education: Associate Degree w/6+ years job experience & 3 years ERP experience required. or Bachelor Degree w/4+ years job experience & 2 years ERP experience required. IT area of study or related area required. Related areas of study include Nursing, Medical Technology, Radiology, Mathematics, Engineering, Biomedical Engineering, Laboratory, Pharmacy, or Medicine. Certification: Project Management Certification is preferred Experience: Please see the experience requirements located in the education section. Requires knowledge of the Microsoft Office Suite of applications, and good analytical and documentation skills Skills/Other: • Demonstrated ability to technically contribute as a team member to strategic and tactical projects • Employee possesses knowledge and ability to accept independent responsibility to lead tactical projects of advanced complexity • Proven analytical and problem-solving skills • Proven organizational skills and ability to perform multiple tasks simultaneously • Proven effective interpersonal and communication skills when interacting with technical staff, management, customers, vendors, other employees, physicians, patients, and visitors • Proven verbal and written communication skills Competencies Required: Specific Competencies: • Provides a senior level of application/network/server/AS400/Mainframe/etc. troubleshooting by the following: o Knows the application platform and database for each application supported o Demonstrates the ability to use remote control software (i.e. PCAnywhere, Proxy, etc.) to aid application issue resolution o Knows where and what to look for when monitoring the application on a server to verify a backup was done • Demonstrates an understanding of Active Directory (AD) for those applications that use AD for security • Knows, understands and provides input to the Disaster Recovery plan for each application he/she supports • Monitors Information Systems operating parameters for compliance guidelines • Implements and maintains notification process/procedures for equipment failures and performance degrading situations • Maintains service recovery procedures

Responsibilities

The ERP Analyst provides advanced-level programming and systems analysis support for strategic projects throughout the entire project life cycle. They also act as a team leader, providing technical guidance and resolving software malfunctions to ensure system stability.