Title: ERP Business Analyst and Admin - Remote
Department: Information Technology

Location: Hybrid - Albert Lea, MN

• Will need to spend 6 months in Albert Lea, MN to learn the business. Must be able to be on site in Albert Lea, MN at least 3 days a week thereafter.
• Reports To:
• Director of IT & Project ManagementStatus:
• ExemptWage:
• $90,000.00 - $120,000.00Supervision:
• NoneHours:
• 7:30am-4:00pm, Monday through Friday. Hours may vary depending on business needs and special projects.Travel:

SUMMARY

The ERP Business Analyst and Admin is responsible for the support and design of business applications, including the Microsoft Dynamics NAV ERP platform, reporting tools, and internal line of business applications. The ERP Business Analyst and Admin designs, recommends, and oversees changes to the environment, tests and maintains these changes, and provides tools for business leaders to view and gain business insights from the collected data. The ERP Business Analyst and Administrator contributes to complex aspects of a project and ensures the ERP system meets the evolving needs of the Company. Work is generally independent, but you will collaborate with vendors, IT team members, business leaders, and provide organizational support to the entire company.

QUALIFICATIONS

• Ability to write reports, business correspondence and procedure manuals.
• Ability to effectively present information in one-on-one and small group situations to managers and other employees of the organization.
• Detail-oriented, strong communication (written and verbal), interpersonal, analytical, and organizational skills.
• Demonstrate conscientiousness; diligent, reliable, and focused on achieving personal and Company goals.
• Demonstrate business knowledge of core business functions, Human Resources, Supply Chain Management, Manufacturing and Production, Sales and Marketing, Accounting and Finance, Inventory Management, Operations, Customer Service, Order Management, Project, and Program Management.
• Confident in technical abilities and takes the initiative to solve issues.
• Timely planning of technological events.
• Extreme confidentiality is necessary.
• Demonstrates innate ability to work with computers, networks, and various types of software.
• Vast knowledge of hardware and system architecture.
• Ability to define problems, collects data, establish facts, and draw valid conclusions. Ability to interpret and extensive variety of technical instructions, in mathematical or diagram form and deal with several abstract and concrete variables.
• Deep understanding of ERP concepts, principles, and functionality is crucial.
• ERP customization and configuration. Knowledge of how to customize and configure the ERP system to meet specific organizational requirements. May include scripting languages, workflow customization, and system configuration.
• Familiarity with Windows Operating Systems (server and workstation).
• Proficiency of SQL Server, SSRS, and SSIS data environments.
• Familiar with Identity Provider Solutions (Active Directory, LDAP, Entra ID) integration to business applications.
• Intermediate in Languages including: ASP.Net, C#, C/AL, AL, SQL, and PowerShell Scripting
• Ability to diagnose and resolve basic technical issues.
• Customer-oriented and cool-tempered

EDUCATION AND/OR EXPERIENCE

Associates or higher-level degree (Computer science or Computer Information Systems, preferred) with 4-6 years’ experience in an IT environment, but equivalent education and work experience will be considered.
Manufacturing experience as it applies to an ERP Business Analyst and Administrator.

LANGUAGE SKILLS

Professional ability to speak, read, and write English.

MATHEMATICAL SKILLS

Advanced mathematical skills required.

• Lead support efforts on the organization’s NAV ERP
• Design and develop reports, simple pages, and simple customizations for the ERP system
• Act as the liaison between company stakeholders and the external Microsoft VAR
• Troubleshoot system errors
• Provide training to users on ERP processes and provide support to internal ERP users and Production floor ERP users.
• Document workflows and identify paths for improvement
• Manage and improve integrated technologies, specifically with WMS systems such as EDI (Electronic Data Interchange) and E-Ship
• Develop reports, analytics and dashboards using JET Analytics, JET Reports, and PowerBI.
• Make recommendations and modifications to business applications required for the continual growth of Mrs. Gerry’s Kitchen.
• Support and enhance internal line of business applications in C# and .Net that work in conjunction with ERP system.
• Coordinate Application and Process Change management relating to business applications.
• Provide guidance and implementation of best practices for SQL Server administration, as backup and indexes are being updated to maintain efficient ERP operation.
• Skills in managing vendor relationships, ensuring that the vendor solutions align with the organizational needs.
• Complete all assigned safety, compliance, and professional learning.
• Follow all Standard Operating Procedures.
• Follow OSHA, HACCP, and SQF programs and positively support our Value of People and Safety culture.
• Exhibit behaviors that support Mrs. Gerry’s Vision, Mission, and Values.
• Weekend and afterhours 2nd tier on-call support.
• All other duties as assigned.