QUALIFICATIONS:

• Bachelor’s degree in information systems, or a related field is required.
• Minimum three (3) years? experience in software design, development, and production methodologies, data management, and systems integration technologies systems and Business Intelligence platforms and EPICOR.
• Demonstrated knowledge of the deployment, configuration, and support of ERP systems
• Working knowledge of standard hardware/software in a desktop/server environment, including MS Windows Server operating system, MS
• Office Suite and Office 365, SQL database.
• Highly organized, detail-oriented, comfortable in fast-paced environment and business analytics
• Ability to multi-task and take on new responsibilities as the business expands.
• Ability to think outside the box
• Strong Excel skills.
  Job Type: Full-time
  Pay: $80,000.00 - $85,000.00 per year

Application Question(s):

• How many years of experience you have into ERP systems to provide ERP support, training, testing, ticketing system and help user with ERP?
• Do you have experience into ERP platform, Epicor Eclipse, or other Epicor products such as Prophet 21 (P21)? Preferred-Any ERP also fine
• Do you have experience into IT background or IT degree? (Because the role involves in doing technical IT projects like support level 2 in addition to ERP-related tasks)
• Are you Interested in Relocate or Commute to Hauppauge, NY / Onsite?
• Are you an US Citizen or Green Card Holder?
• Provide valid Email ID? *MUST
• Expected Salary Range for Full-Time Opportunity?
• What is the best time to reach you?

Experience:

• ERP Support Specialist: 2 years (Preferred)

Work Location: In perso

WHAT YOU WIL DO:

• Provide technical support to maintain, advance, and integrate ULE’s ERP systems.
• Provide timely ERP user assistance and technical support in resolving issues.
• Analyze functional and cross-functional business process needs and development of process improvement recommendations.
• Work closely with end users to identify, analyze, and deploy core business processes and workflows to integrate into the ERP systems and business intelligence platforms.
• Assist in the modification of procedures or changes in system integrations or applications to improve ERP systems performance.
• Review detailed technical specifications for software development, implementation, and/or integration into existing application infrastructure.
• Create KPI dashboard on ERP system performance and user adoption, including benefit cost analysis and user feedback for management review.
• Develop and maintain a strong understanding of the organization’s financial transactions, reporting, and accounting structure.
• Monitor and report routine system performance.
• Perform other related duties as assigned.