ERP Specialist at Lakanto

Orem, Utah, United States -

Full Time

Start Date

Immediate

Expiry Date

08 May, 26

Salary

0.0

Posted On

07 Feb, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

ERP Support, User Assistance, Troubleshooting, User Management, Reporting, Data Validation, Project Coordination, Business Process Mapping, Continuous Improvement, SQL, Excel, Manufacturing Processes, Customer Service, Analytical Skills, Problem Solving, Communication Skills

Industry

Food and Beverage Services

Description

Description Position Summary: The ERP Specialist supports and maintains the company’s ERP system, helping users, resolving issues, managing access, and assisting with ERP-related projects and improvements. This role is a good fit for a recent graduate or early-to-mid-level professional who wants to grow their ERP and manufacturing systems experience in a practical, hands-on environment. Key Responsibilities ERP Support & User Assistance Provide daily ERP support to users across manufacturing, operations, and office teams Troubleshoot common ERP issues and work with internal teams or vendors when needed Answer user questions and help ensure correct system usage Document solutions and basic procedures User & Access Management Create and maintain ERP users, roles, and permissions Support onboarding/offboarding and access changes Help maintain proper system security and access controls Reporting, Forms & Dashboards Create and maintain Generic Inquiries (GIs), reports, dashboards, and forms within the ERP Assist users with data visibility and reporting needs Perform basic data checks and validations ERP Projects & Improvements Assist with ERP projects such as: new modules system enhancements process improvements Participate in testing, user training, and go-live support Help document business processes and system changes Requirements Bachelor’s degree (completed) in Information Systems, Business, Operations, Manufacturing, or a related field (or equivalent experience) Strong analytical and problem-solving skills Basic understanding of ERP systems and business workflows Good written and verbal English communication skills Strong interpersonal and customer-service-oriented mindset Comfortable working with both technical and non-technical users Advantages / Preferred Skills ERP support or administration experience (Strong advantage) Understanding of manufacturing business processes (BOMs, inventory, production, work orders) (Strong advantage) Experience creating GIs, reports, dashboards, and forms in an ERP system (Strong advantage) Basic understanding of SQL concepts and database logic (tables, key fields, relationships) (Strong advantage) Acumatica ERP experience, especially Manufacturing Edition (Extreme advantage) Project coordination or basic project management experience (Moderate advantage) Business process mapping or workflow improvement experience (Moderate advantage) Continuous improvement background (Lean, Six Sigma, process optimization) (Moderate advantage) Advanced Excel skills (pivot tables, lookups, data analysis) (Moderate advantage) What Success Looks Like Users get timely, friendly ERP support Common issues are resolved and documented Reports and dashboards meet business needs ERP projects run smoothly with minimal disruption System usage and data accuracy improve over time

Responsibilities

The ERP Specialist provides daily support to users, troubleshoots issues, and manages user access within the ERP system. They also assist with ERP-related projects and improvements, ensuring effective system usage and data accuracy.