ERP Specialist at Lakanto
Orem, Utah, United States -
Full Time


Start Date

Immediate

Expiry Date

02 Jul, 26

Salary

0.0

Posted On

03 Apr, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

ERP Systems, Data Analysis, Troubleshooting, Reporting, Dashboards, Business Process Improvement, System Administration, User Management, Security Controls, Manufacturing Operations, Supply Chain, Database Concepts, Excel, Requirements Gathering, Technical Documentation, Communication

Industry

Food and Beverage Services

Description
Description We are looking for a motivated ERP Specialist to support and help improve our ERP system as the company continues to grow. This role will assist with day-to-day ERP support, user questions, reporting, and supporting improvements to business processes - especially in our manufacturing environment. The ERP Specialist reports directly to the CIO and works closely with Operations: Manufacturing, Warehouse, Supply Chain, Quality; Sales, Finance, and IT teams to help ensure the ERP system is reliable, accurate, and supports business needs. This is a hands-on role, ideal for someone who enjoys learning systems, solving problems, and working with business teams to turn system capabilities into real operational value. ERP System Support · Help support and maintain the company’s ERP system · Assist in monitoring system performance and data accuracy · Help coordinate system updates, upgrades, and vendor support · Learn the ERP system and develop expertise over time ERP Support & Administration · Provide day-to-day ERP support to users across manufacturing, operations, supply chain, and office teams · Help troubleshoot system issues and escalate complex problems when needed · Document common issues and solutions to build internal knowledge · Maintain ERP documentation and best practices User & Security Management · Assist with managing ERP users, roles, and permissions · Support onboarding/offboarding and access changes · Help ensure appropriate system access and security controls Reporting & Data Visibility · Creating and maintaining reports, dashboards, forms, and data inquiries · Partner with business users to define reporting needs · Support data accuracy and consistency for operational and management reporting Business Process Support · Assist with documenting ERP-related business processes · Work with departments to identify opportunities to improve workflows · Support alignment of ERP configuration with operational processes · Help reduce manual work and improve system adoption ERP Projects & Improvements · Support ERP-related projects such as new modules, enhancements, and process improvements · Help gather requirements and participate in testing · Assist with go-live support and user adoption · Communicate clearly with stakeholders and the internal team Requirements Must Have · 1–3 years of hands-on experience working with ERP systems, business systems, or data analysis · Bachelor's degree in information systems, Business, Operations, IT, or a related field (or equivalent experience) · Strong problem-solving and analytical skills · Ability to learn new systems quickly and take initiative · Strong English communication and interpersonal skills · Strong attention to detail and organizational skills Preferred Skills · Experience using and supporting an ERP system · Interest in manufacturing, operations, or supply chain environments · Experience creating reports, dashboards, or working with data · Understanding of basic database concepts or data relationships · Exposure to ERP platforms such as Acumatica, NetSuite, SAP, Oracle, Microsoft Dynamics, or similar systems · Interest in process improvement or operational efficiency · Advanced Excel or data analysis skills
Responsibilities
The ERP Specialist will support and maintain the company's ERP system while assisting with day-to-day user support and troubleshooting. They will also partner with business teams to create reports, improve workflows, and manage system security and configuration.
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