ERP Support Specialist at ALTEX S.A.
Municipality of Metamorfosi, Attica, Greece -
Full Time


Start Date

Immediate

Expiry Date

06 Jan, 26

Salary

0.0

Posted On

08 Oct, 25

Experience

5 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

ERP Software, SQL Server, Documentation, Interpersonal Skills, Organizational Skills, Teamwork, Customization, Integration, Troubleshooting, Data Analysis, System Performance Monitoring, User Training, Business Process Analysis, User Permission Management, Collaboration, Ad Hoc Projects

Industry

Retail Apparel and Fashion

Description
Company Description The ERP Support Specialist position is responsible for implementing the necessary improvements in the ERP System based on the specifications provided, as well as running diagnostic tests and resolving issues and thus help our IT team deliver an excellent level of service to our inhouse clients and support our company’s growth. Job Description Installing, configuring, and maintaining enterprise resource planning (ERP) software Developing customizations and integrations to support business processes and new ERP functionalities based on certain specifications Analyzing business processes to identify inefficiencies and workflow problems and recommending solutions Monitoring system performance and troubleshooting issues; providing support to users; managing user permission and security Creating reports and queries to support data analysis Collaborating closely with the ERP vendor and external providers of software platforms to ensure systems availability and optimal performance Creating and maintaining system and user documentation; training users Participating in ad hoc projects and supporting other system projects as needed Qualifications At least 4-5 years of similar experience administering an ERP system; Hands on experience with EnterSoft ERP is a must Degree in Computer Science, Software Engineering, or other related disciplines Hands on experience with SQL Server databases (Queries) Ability to document processes and technical knowledge in clear, easily understood documentation (requirements, specifications, testing protocols) Ability to estimate/forecast time to complete specified project tasks Excellent interpersonal and organizational skills; ability to prioritize Ability to work well in a team environment and present a professional demeanor Additional Information A great opportunity to contribute to the evolution of the company towards becoming the leading Greek truly omnichannel retailer Performance-based competitive bonus scheme Private Medical Plan Monthly meal card Career development and growth opportunities Significant discounts on company’s products Brand New, modern, and pleasant HQ offices
Responsibilities
The ERP Support Specialist is responsible for implementing improvements in the ERP System and resolving issues to support the IT team. This role includes installing, configuring, and maintaining ERP software, as well as analyzing business processes and recommending solutions.
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