ERP Systems Analyst II

at  FIS Global

EDUCATION DESIRED :

Bachelor of Computer Science

EDUCATION REQUIREMENTS

Bachelor’s degree in computer science or information technology or the equivalent combination of education, training, or work experience.

GENERAL KNOWLEDGE, SKILLS & ABILITIES

• Good understanding of ERP system customization and use of recognized best practices
• Working knowledge of business process flows in an ERP system
• Requires experience in full life cycle development with an emphasis on incremental, iterative development and deployment
• In-depth knowledge of ERP system development tools and languages is required, as well as an in-depth knowledge of ERP system configuration and security
• Strong analytical, statistical and problem solving skills
• Ability to utilize judgment in decision making process and decisions related to job tasks
• Communicates ideas both verbally and in written form in a clear, concise and professional manner
• Ability to understand and apply technical concepts
• Ability to solve problems using learned techniques and tools
• Team skills, including the ability to establish and maintain effective working relationships
• Flexibility, versatility, dependability

FIS JOB LEVEL DESCRIPTION

Developing professional role. Moderate skills with high level of proficiency. Works under general supervision with increased latitude for independent judgment. Identifies non-routine issues and routes/escalates to appropriate team member. Understands how ERP system integrates with other FIS applications and solutions. Designs solutions and determines specific actions required to solve identified business needs. The role may provide advice to junior level peers. Works on multiple concurrent projects of medium complexity. Provides project status reports to management or senior peers. Is an active team member, contributes to complex projects to gain experience, shares ideas and suggests process improvements appropriate for level of experience. Typically requires a minimum of two years of experience with a leading ERP system.

• Analyzes user requirements to determine ERP system configuration and/or customization, evaluates business need for system customizations, conducts appropriate cost/benefit analysis and produces technical designs for identified customizations.
• Analyzes systems specifications and uses the latest analysis tools to represent business/technical processes in a system solution.
• Builds application pages, queries, programs and reports to support business needs.
• Codes individual modules and functions as identified through technical design, develops conversion and implementation plans and ensures successful implementation of ERP system changes, monitoring changes for increased efficiency.
• Takes proactive measures to ensure optimal application and system performance and works with ERP Systems Architect to address any performance issues.
• Writes and executes thorough technical and functional test plans to ensure ERP system changes are working properly including the use of batch scripts, online processes, databases or interface files.
• Installs new application solutions, changes or enhancements made to ERP modules or system as a whole using Release Management tools and/or processes.
• Ensures migrated changes are properly implemented and available to users.
• Coordinates with ERP Business analysts and/or other internal professionals to define detailed requirements, analyze business needs and validate solutions with clients and translate into configuration and/or customization technical design.
• Through research and knowledge of ERP systems and applications, determines most effective technical approach to define and resolve identified problem(s) with assistance and minimal client impact.
• Provides new and innovative alternative solutions to ERP system and application challenges.
• Other related duties assigned as needed.