About the Company
JSM is a utilities service provider specialising in the delivery of integrated power and communications solutions. It is a private equity-backed business that is rapidly growing.
Since its inception in 1998, JSM has aspired to develop long-term relationships with all clients. Together with the ethos of providing quality and competitively priced solutions have delivered a significant number of infrastructure projects for industry-leading energy and communications companies across the UK.
JSM’s reputation within the utilities industry for delivery has enabled us to secure main contractor status with many clients throughout the fast communications and Electricity Supply Infrastructure sectors.
Principal Duties and Accountabilities

Essential

• Application Management: Oversee the maintenance, and support of Microsoft Dynamics Business Central, ensuring it meets the Financial and Commercial needs of the business. Monitor system performance and proactively identify and resolve issues.
• System Configuration and Customisation: Configure and customise Microsoft Dynamics Business Central Microsoft Dynamics or equivalent systems to meet business needs. Develop and implement solutions that enhance system functionality.
• User Support and Training: Provide end-user support and training to ensure efficient use of applications. Address user issues promptly and develop training materials as needed.
• Managing release cycles: Communicate key changes via release notes, set up the testing environment, and coordinate testing activities.

Principal Duties and Accountabilities

Essential

• Application Management: Oversee the maintenance, and support of Microsoft Dynamics Business Central, ensuring it meets the Financial and Commercial needs of the business. Monitor system performance and proactively identify and resolve issues.
• System Configuration and Customisation: Configure and customise Microsoft Dynamics Business Central Microsoft Dynamics or equivalent systems to meet business needs. Develop and implement solutions that enhance system functionality.
• User Support and Training: Provide end-user support and training to ensure efficient use of applications. Address user issues promptly and develop training materials as needed.
• Managing release cycles: Communicate key changes via release notes, set up the testing environment, and coordinate testing activities.

Desirable

• Documentation and Reporting: Maintain detailed documentation of application configurations
• Data Management: Ensure the integrity, security, and accuracy of data within application systems. Oversee data migration and integration processes.
• Compliance and Security: Ensure applications comply with industry standards and regulations. Implement and maintain security protocols to protect data and application systems.

Skills

Essential

• Proven experience using at least one of Microsoft Dynamics 365 Business Central, Oracle, SAP, SAGE, COINS
• Strong understanding of application lifecycle management, including implementation, maintenance, and support
• Excellent problem-solving and troubleshooting skills
• Strong communication and collaboration skills
• Ability to manage multiple tasks and projects simultaneously

Desirable

• Innovation: Explore and recommend new technologies and methodologies to improve application management practices
• Knowledge of data management principles and best practices
• Keen interest in Business Intelligence, building dashboards and management reports

Qualifications

• Bachelor’s degree in Information Technology, Computer Science, or related field.
• Certification in Microsoft Dynamics or equivalent application systems.
• Proven track record of successful application management and project delivery.

Please refer the Job description for details