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ES SAP Cloud Lead at HEXAWARE
, , India -
Full Time

Start Date

Immediate

Expiry Date

02 Sep, 26

Salary

0.0

Posted On

04 Jun, 26

Experience

5 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

SAP MDG, L2 Support, Master Data Governance, SAP ECC, S/4HANA, Data Replication, Root Cause Analysis, Workflow Management, Data Standardization, Data Cleansing, Data Quality Rules, MDG Architecture, Agent Determination, Data Modeling, Techno-functional Analysis, SOP Documentation

Industry

IT Services and IT Consulting

Description
Key Responsibilities: • Handle L2 support issues across MDG domains such as Customer, Vendor, Material, and Finance, ensuring incidents are resolved within agreed SLAs. • Investigate and resolve MDG change request issues, including workflow errors, stuck approvals, validation failures, and UI related problems. • Perform root cause analysis for recurring issues and collaborate with MDG and technical teams to implement long term corrective solutions. • Support data replication from MDG to ECC / S/4HANA and other downstream systems, analysing replication failures and data inconsistencies. • Work closely with business users and data stewards to resolve data issues and ensure governance processes are correctly followed. • Support MDM initiatives such as data standardization, enrichment, cleansing, and master data lifecycle management. • Monitor and support data quality rules, validations, and derivations, and assist in fine tuning them as business requirements evolve. • Prepare and maintain support documentation, SOPs, and knowledge articles, and participate in release support, cutover, and hyper care activities to ensure smooth production transitions. ________________________________________ Required Skills & Experience: • 6+ years of hands on experience working with SAP Master Data Governance (MDG) in a techno functional role. • Strong understanding of MDG architecture and end to end master data processes, including data governance, approval workflows, and system integrations. • Strong working knowledge of SAP MDG core concepts, including: • Change Request types and MDG workflows, • Agent determination& approvals, • Data models, entity types, and attributes, • Field properties, • Validations and derivations,
Responsibilities
Provide L2 support for SAP MDG domains including Customer, Vendor, Material, and Finance to resolve incidents within SLAs. Manage data replication to downstream systems and collaborate with stakeholders to ensure data governance and quality.