ABOUT JOB:

We’re looking for a hands-on Dynamics 365 CRM Developer to help build and enhance a lead management platform using Microsoft Dynamics 365. The candidate will work closely with other developers, analysts, and business stakeholders to implement automation, streamline integrations, and ensure a seamless lead lifecycle experience. The ideal candidate will have a strong background in CRM automation, workflow orchestration, BI reporting, and system integration, with a passion for driving business outcomes through intelligent customer engagement.
Key Responsibilities
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Design and implement lead capture, scoring, routing, and nurturing workflows in Dynamics 365.
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Configure and customize Dynamics 365 Sales and Marketing modules to align with business processes.
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Develop automated workflows using Power Automate and Dynamics 365 process flows.
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Integrate CRM with external systems (e.g., marketing platforms, ERP, web forms, APIs).
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Ensure data integrity, compliance, and security across the CRM ecosystem.
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Provide documentation, training, and support to end-users and business teams.
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Monitor system performance and continuously optimize for scalability and usability.
Required Skills & Experience
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3–5+ years of hands-on experience with Microsoft Dynamics 365 CRM (Sales, Marketing, and Customer Insights).
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Strong knowledge of Power Platform (Power Automate, Power Apps, Dataverse).
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Experience with CRM integrations (REST APIs, Azure Logic Apps, middleware like KingswaySoft or Zapier).
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Proficiency in workflow automation, lead lifecycle management, and data modeling.
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Familiarity with JavaScript, C#, or TypeScript for CRM customizations.
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Experience with data migration, ETL, and reporting tools (Power BI, SSRS).
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Excellent communication skills.
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Experience supporting and enhancing existing Dynamics 365 CRM solutions
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Hands-on experience with Power Platform Pipelines and CI/CD
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Strong knowledge of model-driven app development
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Proven ability to design, develop, and support enterprise-grade CRM solutions
Preferred Qualifications
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Information Technology or Bsc Computer Science Degree
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Microsoft Certified: Dynamics 365 Fundamentals or Functional Consultant Associate.
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Experience with marketing automation tools Dynamics 365 Marketing.
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Background in lead generation, sales funnel optimization, or customer journey mapping.
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Exposure to Agile methodologies and cross-functional collaboration.
Why Join Us?
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Be at the forefront of a digital transformation initiative.
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Work with a forward-thinking team focused on automation, integration, and customer experience.
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Opportunity to shape a scalable, intelligent lead management platform from the ground up.

Please refer the Job description for details