Escalation Operations Specialist at TD Bank
Markham, ON, Canada -
Full Time


Start Date

Immediate

Expiry Date

18 Oct, 25

Salary

76800.0

Posted On

19 Jul, 25

Experience

5 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

Risk

Industry

Banking/Mortgage

Description

JOB DESCRIPTION:

Summary: This position will assist the Insider Threat Management Escalations Senior Manager in all aspects of the program. The employee will be responsible for review and identification of Insider Investigations meeting high risk criteria. The employee will also be involved in tracking, reporting and engagement with the Insider Threat Management Investigations team related to these cases. The employee should have intermediate skills in Excel and Power Point. This is a new team that we are building out and will be an opportunity for any new hire to get in on the ground floor and help to shape the program as it evolves. The ideal candidate will have experience building cross-functional relationships and tailoring communications for different audiences.

EXPERIENCE & EDUCATION

  • Undergraduate degree preferred
  • Broad and deep knowledge of business and risk and control environment
  • 5+ years of relevant experience

WHO WE ARE:

TD is one of the world’s leading global financial institutions and is the fifth largest bank in North America by branches/stores. Every day, we deliver legendary customer experiences to over 27 million households and businesses in Canada, the United States and around the world. More than 95,000 TD colleagues bring their skills, talent, and creativity to the Bank, those we serve, and the economies we support. We are guided by our vision to Be the Better Bank and our purpose to enrich the lives of our customers, communities and colleagues.
TD is deeply committed to being a leader in customer experience, that is why we believe that all colleagues, no matter where they work, are customer facing. As we build our business and deliver on our strategy, we are innovating to enhance the customer experience and build capabilities to shape the future of banking. Whether you’ve got years of banking experience or are just starting your career in financial services, we can help you realize your potential. Through regular leadership and development conversations to mentorship and training programs, we’re here to support you towards your goals. As an organization, we keep growing – and so will you.

Responsibilities

Please refer the Job description for details

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