ESCAPE ROOM GAME MASTER - FT & Customer Service Host

at  Entermission

• Are you a customer-focused individual, able to provide a professional level of service?
• Do you work well under pressure and thrive in multifaceted roles?
• Do you have a passion for technology and wish to be a part of a cutting-edge entertainment industry?
• Are you looking to start your career in the Entertainment Industry?
  If you answered yes to all of these, feel free to apply your expression of interest

YOUR ROLE

We are looking for a person with the energy and excitement to help customers immerse into their missions. You will be a key element in guiding customers in a fun and professional manner when needed for each mission. Overseeing player briefings and game sessions. Your priority is ensuring player safety, and hygiene and delivering high-end customer experiences.

MAIN RESPONSIBILITIES

• Customer greeting, check-in and briefing
• Managing in-game sessions and providing hints or clues when appropriate
• Identifying, troubleshooting, and recording technical issues
• Party Hosting for children’s parties and corporate attendances
• Maintenance and cleanliness of Virtual Reality equipment, rooms, the general premises and venue facilities
• General admin including assisting and posting to Social Media accounts
• Opening and closing the venue