Escrow Assistant/Front Desk at First American

Eugene, Oregon, United States -

Full Time

Start Date

Immediate

Expiry Date

16 May, 26

Salary

24.63

Posted On

15 Feb, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Administrative Support, Customer Support, Escrow Process, Document Preparation, Disbursement, Communication, Problem Solving, Organization, Detail Oriented, MS Office Suite, Technology Adaptation

Industry

Financial Services

Description

Who We Are Join a team that puts its People First! First American's Direct division provides comprehensive title insurance protection and professional settlement services for real estate purchases, refinances and equity loans. Since 1889, First American (NYSE: FAF) has held an unwavering belief in its people. They are passionate about what they do, and we are equally passionate about fostering an environment where all feel welcome, supported, and empowered to be innovative and reach their full potential. Our inclusive, people-first culture has earned our company numerous accolades, including being named to the Fortune 100 Best Companies to Work For® list for ten consecutive years. We have also earned awards as a best place to work for women, diversity and LGBTQ+ employees, and have been included on more than 50 regional best places to work lists. First American will always strive to be a great place to work, for all. For more information, please visit www.careers.firstam.com. What We Do Put your administrative, support, and interpersonal skills to work with a team that’s leading the industry in transforming residential real estate transactions. At First American, we value our culture and seek energetic, detail-oriented professionals who thrive on delivering exceptional customer experiences. Join First American in Eugene, OR , where we believe our greatest asset is our people. We are looking to add an Escrow Assistant/Front Desk team member to our growing team. In this role, you’ll work in a dynamic, fast-paced environment, providing critical administrative and customer support to our Escrow team. This position plays a key role in helping make the dream of homeownership a reality. We’re seeking someone with the drive and potential to grow - an individual looking for a long-term career path at First American and eager to learn, contribute, and advance within our organization. We will train! What You’ll Do: Assist in the escrow process, such as opening orders, inputting closing statement information, preparing documents for closing, handling the complete disbursement and follow-up Communicate regularly with customers during the escrow process flow Interpret various agreements as they relate to escrow closings Working with a variety of technologies to enable escrow transactions, assisting customers to ensure a phenomenal customer experience What You’ll Bring: Passion for helping customers while maintaining a professional and positive attitude Excellent verbal and written communication with both our internal teams and external customers Problem solver with strong organizational skills, is detail oriented, a natural curiosity with an eagerness to learn Thrives in contributing to a team working together to deliver beyond customer expectations Knowledge of MS Office suite and ability to quickly adapt to new software applications and technologies High school diploma or equivalent Preferred admin/escrow background preferred but not necessary as WE WILL TRAIN! Pay Range: $18.46 - $24.63 Hourly This hiring range is a reasonable estimate of the base pay range for this position at the time of posting. Pay is based on a number of factors which may include job-related knowledge, skills, experience, business requirements and geographic location. What We Offer By choice, we don’t simply accept individuality – we embrace it, we support it, and we thrive on it! Our People First Culture celebrates diversity, equity and inclusion not simply because it’s the right thing to do, but also because it’s the key to our success. We are proud to foster an authentic and inclusive workplace For All. You are free and encouraged to bring your entire, unique self to work. First American is an equal opportunity employer in every sense of the term. Based on eligibility, First American offers a comprehensive benefits package including medical, dental, vision, 401k, PTO/paid sick leave and other great benefits like an employee stock purchase plan. Our people are the foundation of First American’s success and that is the reason we put them first. This philosophy has cultivated a culture of happy employees who are highly engaged, passionate about their work and leave each day feeling they have made a difference. By submitting this application, you may convey certain personal information to First American. This information is collected for the sole purpose of determining your qualification for the position you are applying. California residents may learn more by viewing our Privacy Policy. County of Los Angeles Fair Chance Ordinance E-Verify Participation Poster Haven't found your perfect job? Join our Talent Community to submit your resume. Create and receive job alerts for future job opportunities.

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Responsibilities

The role involves assisting in the escrow process, including opening orders, inputting closing statement information, preparing documents, and handling complete disbursement and follow-up. This position also requires regular communication with customers throughout the escrow process flow and interpreting various agreements related to closings.