What you’ll do:
You are the key to home ownership. As an escrow officer, you’re the human link between our process and people. You’re there at the beginning, reviewing contracts and following instructions. You’re there in the middle, ensuring that all the associated paperwork is completed efficiently and accurately. You’re working with agents and their clients to keep the process moving forward, verifying that titles are clean, taxes are paid, and loans are funded. Finally, you’re there at the end, to assure that no funds or property will change hands until all terms have been carried to completion.

QUALIFICATIONS:

What you must have:

• Education: High school diploma or equivalent; take continuing education courses as required.
• Experience: Two to three years of escrow experience, both front- and back-end experience.
• Certification: Notary public and escrow officer licenses.
• Industry awareness: Technical knowledge of closing process.
• Computer skills: Proficiency with Microsoft Office suite.
• Communications skills: Strong written and verbal skills to keep agents, buyers, sellers, and all other parties up to date with the process and work with them to resolve issues.

• Jack – or Jill – of all trades: Knowing the intricacies of the contract from beginning to end, ensuring that it is closed in a timely, efficient, and error-free manner.
• Devoted to detail: Verifying all paperwork is complete so that escrow closes on time and correctly.
• Following the money: Working with lenders and underwriters to ensure that all the I’s are dotted and T’s are crossed to fund and complete transactions.
• Relationship building: Establishing and maintaining relationships with essential industry players – agents, attorneys, lenders, surveyors, and government agencies – that enable you to smoothly manage transactions.
• Business builder: Reaching out to new agents, earning their confidence and trust, and creating opportunities to market our business; retaining agents by providing them with white-glove service.
• Talent builder: Training escrow assistants to open opportunities for advancement; delegating, auditing work, answering questions, and giving direction.
• Sealing the deal: Being present at closing and making it a positive, memorable experience for agents and buyers.