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ESM Sr Developer at HEXAWARE

Mexico, chihuahua, Mexico -

Full Time

Start Date

Immediate

Expiry Date

24 Aug, 26

Salary

0.0

Posted On

26 May, 26

Experience

5 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

ServiceNow Development, JavaScript, Web Services, ITIL V3, Glide Record, Glide Ajax, Business Rules, UI Pages, Client Scripts, Workflows, ACLs, Data Import, Agile Development, ServiceNow AI Bot, Incident Management, Change Management

Industry

IT Services and IT Consulting

Description

4 - 6 years of experience in SNOW development. • Lead consulting and technical initiatives for ServiceNow platform, including design, configuration, development, and testing of Service Request, Incident, Problem, and Change Management modules. • Expertise in Business Rules, UI Pages, Client Scripts, Workflows, and related tools. • Support implementation team by gathering requirements, managing configurations, and conducting QA and user testing. • Architect ITIL process implementations and prioritize development efforts. • Knowledge in creating and maintaining ACL's. • Knowledge on importing data into ServiceNow from third party applications • Strong client-facing communication skills (verbal and written). • Experience in an agile development environment. • Proficient in JavaScript, Web Services, and ServiceNow scripting (Glide Record, Glide Ajax, etc.). • Knowledge of ITIL V3 processes. • ServiceNow AI Bot development/exposure

Responsibilities

Lead technical initiatives for the ServiceNow platform, focusing on the design, configuration, and development of ITSM modules. Support the implementation team by gathering requirements and conducting quality assurance and user testing.