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Estágio em Customer and Partner Experience at HP Law
Barueri, São Paulo, Brazil -
Full Time

Start Date

Immediate

Expiry Date

21 Jan, 26

Salary

0.0

Posted On

23 Oct, 25

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

Customer Experience, Digital Platforms, B2B Commerce, Problem-Solving, Organizational Skills, Attention to Detail, CRM, ERP, CPQ Systems, Microsoft Excel, Dynamics, Salesforce, SAP, Effective Communication, Teamwork, Collaborative Mindset

Industry

IT Services and IT Consulting

Description
Description - Support the Lead-to-Quote and eBusiness teams in managing digital quoting tools, partner enablement, and catalog operations. - Currently pursuing a degree in Business Administration, Marketing, Information Systems, Engineering, or a related field. - Interest in digital platforms, B2B commerce, and customer experience technologies. - Strong organizational and problem-solving skills with attention to detail. - Basic understanding of CRM, ERP, or CPQ systems is a plus. - Proficiency in Microsoft Excel; familiarity with Dynamics, Salesforce, or SAP is a plus. - Effective communication, collaborative mindset and teamwork skills in cross-functional environments. Spanish is a plus. LI-POST Job - Administration Schedule - Full time '- Support account setup and onboarding processes in CRM and B2B eCommerce systems, ensuring data accuracy and timely activation. - Assist with product and pricing configuration within CPQ tools, helping ensure accuracy in customer quotes and orders. - Monitor and help resolve customer access or usability issues within the eCommerce platform. - Collect and analyze user feedback to identify opportunities to enhance the customer journey across digital channels. - Help maintain internal documentation and training materials for portal usage, CPQ guidelines, and onboarding procedures.

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Responsibilities
Support the Lead-to-Quote and eBusiness teams in managing digital quoting tools and partner enablement. Assist with product and pricing configuration within CPQ tools and monitor customer access issues.