UP TO 37 AVAILABLE (FLEXIBLE WORKING WELCOMED)

End Date
06/06/2025
Reference
V075/25
Post 1: 37 Hours Permanent
Post 2: 37 Hours Fixed Term up to 12 months
Vico Homes is built on the foundations of WDH. We are looking for two Estate Officer (Permissions) to join our Neighbourhoods Team.
A home is more than four walls and a roof. It should be a safe place. A place to start things. A place of opportunities. A place to grow. A place where you feel you belong.
These are the places we provide for today and for the future. This is what marks us out as one of the leading players in the social housing sector. We have over 32,000 homes across the north of England, home to tens of thousands of people. And people are at the centre of what we do.
Our people are approachable and professional. But we’re not afraid to be optimistic and show our passion for what we do to support our customers. We share a common vision, acting confidently to ensure we remain at the forefront of making it happen.
Together, we’re building better futures and vibrant communities.

HOW TO APPLY AND WHAT HAPPENS NEXT

We are an equal opportunities employer and welcome applications from all.

• Read the job description, person specification and guidance notes below
• Complete the supporting information form below with details of how you meet the person specification
• We also encourage you to provide your CV if you have one but please remove any information that identifies you (e.g. your name and address)
• Email your supporting information form, and CV if you have one, to recruitment@vicohomes.co.uk before the closing date. Applications close at midnight on the closing date specified
• You’ll receive an automatic reply to let you know we’ve received your application
• We’ll then score all the applications against the person specification and contact you to let you know if we’re inviting you to interview

If you have any questions about a career at Vico Homes, you can contact us by email on recruitment@vicohomes.co.uk

ABOUT THE ROLE

As the Estate Officer (Permissions) your manager will be our Business Planning Officer – Projects. You will work 37 hours a week on either on a permanent basis or fixed term for up to 12 months, working flexibly in the Vico Homes operating area with our Head Office in Castleford and on site/within our neighbourhood.
As the Estate Officer (Permissions) you will be responsible for supporting customers who wish to make a change to their home through the landlord home improvement process. You will help and support customers to make positive improvements to their homes safely and effectively whilst safeguarding our homes for future customers. Your skills, knowledge and experience will support us to promote vibrant and confident communities throughout our operating area.

It is an exciting time to be joining us and here are some of the initiatives that you will be involved in:

• Developing environmental schemes that meet tenant priorities
• Exploring how to gather feedback from customers on the performance of our contractors for both low rise cleaning and environmental schemes

WHAT YOU’LL DO

You will assist the Business Planning Officers (Projects) to implement the delivery of area based environmental schemes, capital projects and all relevant quality assurance visits within the service area where required, to improve the estate environment for our customers. This could involve sharing ideas, considering customers views and liaising with internal teams and contractors. You will also monitor our low-rise cleaning contract by visiting our sites and carrying out quality checks and record these accurately.