KEY RESPONSIBILITIES:

• Assist in the provision of day-to-day Front-Line Security for the estate.
• Interact with all stakeholders, visitors, tenants and management team, dealing with any requests and escalating these where required to the estate Security Management team via the estate Security Control Room.
• Carry out regular patrols and inspections, both internal and external across the estate including car parks, utilising the MyTag smart patrolling and compliance system.
• Working with the various Front of House Security teams providing relief cover for breaks.
• Maintaining good order on site including the protection of everyone therein against violent acts, abuse and accident.
• The protection of private property belonging to the client, their staff and visitors against loss, theft and damage.
• Ensure basic fire precautions are in place and means of escape are kept clear.
• Providing full reports on all maintenance and security related issues
• Escalating any contractor issues to the onsite FM / Estate Security Control Room.
• Provide information for and in accordance with company disciplinary procedures
• Assist in training new staff to both the client’s and the company’s standards
• Comply with company health and safety procedures
• Maintain a high standard of communication and good working relationship with all other staff, visitors and contractors
• Carrying out all duties as required in a professional and diligent manner
• To liaise with retailers to assist and advise them on complying with estate rules and licencing laws.

ADDITIONAL DUTIES:

• Assist with any Investigations of thefts, complaints and incidents as required
• To record and report all incidents
• To record and report all accidents
• To assist as directed in the event of any full building evacuation / major incident
• To be deployed on estate events.