POLICIES AND PROCEDURES:

• Support the Estates and supporting Central Support functions in the development of robust computer aided facility management systems.
• To support in the development and updating of essential policies and procedures.
• Through the Estates & Facilities Team ensure all Asset related data is maintained and updated especially following any lifecycle or replacement works
• Maintain full and constructive communication with the Estates and Facilities Team and any other parties connected with the operational delivery of the estate functions.
• Maintain full and constructive communication with the company’s representative, subcontractor’s. suppliers, and any regulative authorities/companies.
• Liaise with key personnel within the business with regards to operational and quality procedures, health and safety, procurement and finance.
• Establish a sound working relationship with colleagues
• Deliver a quality service to the requirements of the estate, supporting in the compliance requirements and operational parameters.

The key duties for the role are:

Administration & Coordination

• Responsible for assisting in the Administration & coordination of the day-to-day delivery of Facilities Management across the estate.
• Provide administrative support to the Estates & Facilities Director(E&FD) and Head of Property Services(HoPS) in all aspects of the Facilities function.
• Support in the coordination and delivery of an effective maintenance service.
• Coordinate the provision of concise information to the estate and the associated teams relating to issues, the action taken, and resolutions achieved.
• Work with the Estate and Operational teams to ensure the satisfactory completion of all projects to meet agreed deadlines.
• Liason with the company’s personnel department on the coordination and development of staff training templates.
• Coordinate and support in the management of building maintenance, supply of stock and services.
• Support in the daily coordination of specialist and technical Service Partners ensuring they deliver their contract responsibilities whilst adhering to H&S and statutory requirements.
• Administrate in the population of asset and compliance policies, supporting in the maintaining of Health and Safety Procedures in accordance with company policy
• Support in the control and coordination of all planned and reactive maintenance in compliance with the FM contract delivery and statutory compliance legislation.
• Effective ability to co-ordinate, receiving input from others whilst retaining control of the process.
• Requirement to become proficient with our internal platforms, Monday.com, BI and others as they are added to support the business
• Administer and Coordinate all records relating to Insurance claims, from submission to close out of related works.