Estates Co-ordinator at Serco Plc
Swindon SN3 6BB, , United Kingdom -
Full Time


Start Date

Immediate

Expiry Date

21 Sep, 25

Salary

27000.0

Posted On

23 Jun, 25

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

Good communication skills

Industry

Information Technology/IT

Description

Great Western Hospital
Full time – 37.5 hours per week.
Salary £25,000.00 to £27,000.00 depending on experience, plus Serco benefits.

MAIN ACCOUNTABILITIES:

  • Manage the delivery of the Estates planned maintenance (PPM) reactive maintenance service (RM) using the CAFM system.
  • Ensure that the resources required to undertake planned or reactive works are efficiently utilised.
  • Ensure proactive monitoring of the work of the Estates staff, and that their work is undertaken to the documented standards, within timescales and to high levels of user satisfaction.
  • To answer incoming calls and Estates emails in a friendly and professional manner.
  • Logging Estates requests and aiding on reporting on the delivery of PMs and RMs.
  • Manage the Estates filing systems, and any other ad-hoc administration requests as required.
Responsibilities

MAIN PURPOSE:

To support Serco’s Estate team in delivering planned and reactive maintenance works on site in a well organised and professional manner.
The Estates Co-ordinator will report into the Compliance & Asset Manager for Serco on site, who in turn will report to the Head of Estates for the contract.

WHAT YOU WILL NEED FOR THE ROLE:

  • Knowledge of a CAFM system
  • High Level of Customer Service
  • Excellent communicator with good interpersonal skills
  • Able to manage workload and meet required deadlines.
  • Be organised and methodical with good attention to detail.
  • Problem solving
  • Ability to work on own initiative and be proactive.
  • Good Contractor relations
  • Excellent knowledge of Microsoft Office packages, Outlook email, internet/web-based material
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