ESTATES & FACILITIES TECHNICAL SUPPORT OFFICER

Force
Cambridgeshire Constabulary
HIDDEN - Role Type
Police Staff
Contract Duration
Permanent
Contract Type
Full Time
Department
Headquarters
Location
Headquarters, Huntingdon, Cambs
Grade
Scale 5
Salary
£29,109
Please note, if this is a paid role and the role is part time then the salary quoted will be pro rata based on the hours worked per annum.
Hours / Week
37
Closing Date
16/06/2025, 23:55
Job Description

ABOUT CAMBRIDGESHIRE CONSTABULARY

The Constabulary’s buildings and estate play a critical role in delivering policing across the County. The Estates and Facilities team have an ambition to transform the Estate to be smaller, better, greener and are now looking for an Estates & Facilities Technical Support Officer to help in that delivery as part of the team.
The constabulary employs over 1750 officers, over 950 staff members and 20 PCSO’s to cover a resident population of over 700,000. Our vision is to ‘Create a Safer Cambridgeshire’. We pride ourselves in delivering a service with integrity, sensitivity and respect.
It is important to us that we represent our local communities within Cambridgeshire.
We are seeking an Estates and Facilities Technical Support Officer to be part of the transformation of our Estate to meet future policing needs and continue our journey to deliver our Sustainability Strategy to achieve net zero by 2035.
Everyone at Cambridgeshire Constabulary takes personal responsibility to help create an inclusive workplace, where police officers and staff respect one another, feel valued for their differences and can be themselves. We are committed to providing workplace adjustments, wherever needed so everyone feels welcome and can flourish. This role will be key to continued delivery of these values.

By joining us you will receive a vast range of opportunities and benefits. Some of these include:

• Starting pay of £29,109 rising with service up to £31,296 p.a.
• 37 hours per week, Monday to Friday. Flexible working requests will be considered, including compressed hours and agile working but recognising that due to the nature of the role attendance is required frequently at sites.
• Annual leave allowance of 24 days rising to 30 days on service
• Generous Local Government Pension Scheme
• Opportunities for development and further study
• Blue Light Card offering attractive discounts
• A great Employee Assistance Programme providing free and confidential counselling, financial and legal advice
• Access to Police sports and social clubs and facilities
• Long Service Awards
• Force Lottery – purchase shares and win prizes
• Cycle 2 Work scheme
• Employee Welfare Fund
• Access to Unison

What does the Estates & Facilities Technical Support Officer role involve?

Your role will be working within the Estates and Facilities team of 18 people. The role is key to ensuring the coordination and management of the day-to-day responsive repairs, maintenance and statutory compliance across the estate overseeing Site Officers and contractors and providing operational support by maintaining a safe and comfortable working environment. We have exciting new construction projects underway including a new Police Station for Cambridge which will continue the journey of transformation of the estate and the role will also need to balance this with the challenges of managing ageing buildings throughout Cambridgeshire. Every day is different, whatever your role in policing, so here’s an overview of your day-to-day responsibilities. The Estates & Facilities Technical Support Officer will:

• Act as main point of contact within Estate for reports of faults and repairs, prioritise works and ensure urgent and emergency works are followed through to a conclusion.
• Carry out regular reviews of the Estates Repairs Helpdesk to ensure that works sent to the helpdesk are allocated to the relevant site officer with the appropriate priority assessment.
• Develop and prepare trend reports to forecast demand and assist in budgeting..
• Highlight and challenge any areas of discrepancy with the Estates Budget and regularly liaise with the Team to reconcile budget positions, codes etc.
• Develop and prepare reports for compliance with Health and Safety requirements and other legislative standards.
• Provide guidance and technical advice to the site officer team as well as managerial and welfare
• To carry out regular site visits to all sites as appropriate to check on and ensure sign off of quality of works undertaken by both Site Officer team and Contractors
• Assist with the operation and maintenance of the building management systems (BMS) which cover all estates buildings force wide.
• Implementation of water hygiene testing and subsequent remedials/recommendations made by contractor subject to advice and guidance from Facilities Manager Building Services (M & E).
• Overseeing the obtaining, reviewing, and monitoring of Risk Assessments and Method Statements for external contractors and maintain Control of Contractors files on all sites in line with Force policy (including signing in procedure and issue of work permits etc).

ARE YOU OUR NEXT ESTATES & FACILITIES TECHNICAL SUPPORT OFFICER?

It is important to us that your values and attitude align with ours. Whether officer or staff, we are serving the public, and the policing Competency and Values Framework underpins everything we do. We are also looking for you to:

• Be proactive and use your initiative to resolve challenges taking a solution-focused approach.
• Have a ‘can-do’ practical, flexible and innovative approach to work and an ability to work in an organised and methodical manner and prioritise work effectively.
• Be collaborative and a team player, utilising the strengths of individuals and colleagues to make a positive difference to our estate.

If you think this could be the role for you, we encourage you to apply today. If you have any queries, you can contact the recruitment team via recruitment@bch.police.uk
To reach the hiring manager contact Harry Maclean Head of Estates via email: Harry.Maclean@Cambs.police.uk
All Applicants require a full UK driving License.
Cambridgeshire Constabulary celebrates diversity and is committed to creating an inclusive environment where everyone is valued and respected. We actively encourage applications from underrepresented or minority groups.

WHY WORK FOR CAMBRIDGESHIRE CONSTABULARY?

We have gained a reputation as a pioneering and innovative force, responsible for policing a large diverse, multi-cultural population.
If you are looking for a fresh challenge which offers a genuine opportunity to make a real difference to people’s lives, variety and the chance to broaden your experience, then we are the force for you.

IT IS RECOMMENDED THAT YOU DOWNLOAD AND STORE A COPY OF THE ROLE PROFILE AS THIS WILL NO LONGER BE AVAILABLE ONCE THE ADVERT HAS CLOSED.

To enable us to deliver outstanding policing for everyone, we need people from all backgrounds with a range of professional and life experiences so that we are truly representative of our communities.

Your role will be working within the Estates and Facilities team of 18 people. The role is key to ensuring the coordination and management of the day-to-day responsive repairs, maintenance and statutory compliance across the estate overseeing Site Officers and contractors and providing operational support by maintaining a safe and comfortable working environment. We have exciting new construction projects underway including a new Police Station for Cambridge which will continue the journey of transformation of the estate and the role will also need to balance this with the challenges of managing ageing buildings throughout Cambridgeshire. Every day is different, whatever your role in policing, so here’s an overview of your day-to-day responsibilities. The Estates & Facilities Technical Support Officer will:

• Act as main point of contact within Estate for reports of faults and repairs, prioritise works and ensure urgent and emergency works are followed through to a conclusion.
• Carry out regular reviews of the Estates Repairs Helpdesk to ensure that works sent to the helpdesk are allocated to the relevant site officer with the appropriate priority assessment.
• Develop and prepare trend reports to forecast demand and assist in budgeting..
• Highlight and challenge any areas of discrepancy with the Estates Budget and regularly liaise with the Team to reconcile budget positions, codes etc.
• Develop and prepare reports for compliance with Health and Safety requirements and other legislative standards.
• Provide guidance and technical advice to the site officer team as well as managerial and welfare
• To carry out regular site visits to all sites as appropriate to check on and ensure sign off of quality of works undertaken by both Site Officer team and Contractors
• Assist with the operation and maintenance of the building management systems (BMS) which cover all estates buildings force wide.
• Implementation of water hygiene testing and subsequent remedials/recommendations made by contractor subject to advice and guidance from Facilities Manager Building Services (M & E).
• Overseeing the obtaining, reviewing, and monitoring of Risk Assessments and Method Statements for external contractors and maintain Control of Contractors files on all sites in line with Force policy (including signing in procedure and issue of work permits etc)