JOB SUMMARY

HMICFRS independently assesses the effectiveness and efficiency of police forces and fire and rescue services – in the public interest. We promote improvements in policing and fire and rescue services to make everyone safer.
We are independent of the Government, police and fire and rescue services. We ask the questions that we believe the public wish to have answered and produce major reports that shine a light on issues at the very heart of policing and fire and rescue services.
Our reports are widely covered by the media and help inform the public of the performance of their local police forces and fire and rescue services. You can find out more about HMICFRS on our website and see some of our recent reports.
Working at HMICFRS gives you an opportunity to make a real difference to the quality of local police and fire and rescue services and the lives of the public.
HMICFRS is a unique organisation with staff seconded or loaned from across the Civil Service, police forces and fire and rescue services. We set ourselves high standards, taking great pride in the quality of work we achieve and the opportunities we create for our staff.

JOB DESCRIPTION

This post sits in the Strategy and Governance team. The role will be pivotal in making sure that where and how we work delivers for HMICFRS and its staff.
As an Estates Operations Lead, you will oversee the daily operations of our four offices (London, Birmingham, Leeds & Salford) ensuring a high standard of service and maintenance.
You will have responsibility for the management, maintenance, repair and improvements, ensuring all our estates are provided in a safe condition and maintained to the highest standard in compliance with health and safety legislation.
You will also hold responsibility for physical office security across all four offices.

The role will involve a combination of business as usual and project management activity, including:

• Management of our current estate over four sites, including office security and facilities management
• Being the Health and Safety lead for the organisation
• Providing project management support to our planned estates moves and improvements, aligned to our hybrid working arrangements, and our Levelling Up and workforce plans.

This is a full-time post; part time hours will not be considered. Flexible working is available.

SELECTION PROCESS DETAILS

This vacancy is using Success Profiles , and will assess your Behaviours and Experience.
This gives us the best possible chance of finding the right person for the job, drives up performance and improves diversity and inclusivity.

As part of the application process, you will be asked to complete:

• CV detailing job history/qualifications/skills. The CV is for information purposes only and will not be marked.
• Personal Statement (maximum 1000 words).
• Evidence of the Behaviours:
• Managing a Quality Service (Lead Behaviour)
• Communicating and Influencing
• Making Effective Decisions

These are set at the maximum of 250 words per Behaviour.
The Personal Statement should be aligned to and demonstrate how you meet the skills and experience set out in the essential criteria, detailed in the job description.
For guidance and information on how to construct your application (CV, Personal Statement and Behaviours), you are encouraged to visit Civil Service Careers website.
The sift will be held on: Personal statement and Behaviours.
An initial sift will be conducted on the Personal Statement.
Candidates who pass the initial sift will then be progressed to a further sift where the Lead Behaviour, Managing a Quality Service will be assessed.
Dependent upon the number of applications, we may progress to a full sift, where all behaviours will be assessed.

If you are successful at sift stage, you will be invited to an interview where we will assess the:

• Behaviours (as listed in the job advert)

For guidance and information on what to expect and how to prepare for an interview, you are encouraged to visit Civil Service Careers.

NATIONALITY REQUIREMENTS

This job is broadly open to the following groups:

• UK nationals
• nationals of the Republic of Ireland
• nationals of Commonwealth countries who have the right to work in the UK
• nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities with settled or pre-settled status under the European Union Settlement Scheme (EUSS)
• nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities who have made a valid application for settled or pre-settled status under the European Union Settlement Scheme (EUSS)
• individuals with limited leave to remain or indefinite leave to remain who were eligible to apply for EUSS on or before 31 December 2020
• Turkish nationals, and certain family members of Turkish nationals, who have accrued the right to work in the Civil Service

Further information on nationality requirements

RESPONSIBILITIES

Working as part of a small and friendly team and being fully involved in an organisation-wide ways of working programme means this is a complex, challenging, and rewarding role.
This role will be of interest to candidates who seek variety and are comfortable operating at both strategic and tactical levels.

Day to day responsibilities include implementing our estates strategy and management by:

• Being the main point of contact to ensure our office continues to be a great place to work for our staff
• Taking responsibility to ensure faults/problems/ concerns are addressed and liaising with the relevant departments as needed until issues are resolved (Estates/ Facilities Management/ Security/ IT)
• Ensuring that HMICFRS follow current policies and procedures to comply with all relevant Health and Safety legislation for our staff based in the office and those in field based roles
• Being the main point of contact for Health, Safety and Fire matters, including providing advice for risk assessments
• Act as point of contact between the Home Office Health Fire & Safety Team and HMICFRS staff
• Undertaking (as a minimum) an annual inspection for our four offices, producing written reports to local management and assisting managers to implement recommendations as required and tracking progress;
• Ensuring that all information and local training is kept up to date, is easily accessible by staff and is communicated to new and existing staff
• Maintaining central information in relation to key contacts and roles
• Reviewing accident and near miss reporting information and updating procedures or advice as needed
• Identifying and monitoring risks and issues, resolving those identified where possible and ensuring matters are escalated as necessary
• Monitoring and tracking progress of estates projects, ensuring specific milestones are met so the overall programme remains on track
• Working with others to ensure appropriate resources are in place to deliver the projects/ operations
• Ensuring the intended benefits are identified and progress in delivering benefits is monitored on estates projects

The role holder will need to be able to build strong relationships with staff across the organisation at all levels, external agencies and colleagues across government.
You will be expected to routinely visit each office as part of your duties and you will conduct one site visit to each on a quarterly basis. (travel away from your normal office location will be paid for). You will be required to attend our London office more frequently.
The responsibilities outlined here are not exhaustive. Other responsibilities and actions may be identified which the role holder will be required to complete.

The role will involve a combination of business as usual and project management activity, including:

• Management of our current estate over four sites, including office security and facilities management
• Being the Health and Safety lead for the organisation
• Providing project management support to our planned estates moves and improvements, aligned to our hybrid working arrangements, and our Levelling Up and workforce plans