QUALIFICATIONS:

• Detail-oriented with a proactive approach to problem-solving.
• Excellent organizational and multitasking abilities.
• Strong communication skills, both written and verbal.
• Experience handling challenging claims with professionalism.
• Quick learner, able to adapt to new processes and procedures.
• Proficient in Microsoft Office and Xactimate.
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• Maintain accurate and efficient claims processing.
• Verify information diligently and follow up with facilities to resolve concerns.
• Interpret contracts, identify discrepancies, and ensure compliance with established processes.
• Negotiate to achieve favorable outcomes for claims.
• Supplement claims with additional documentation as needed to support the claims review process.