Estimator/Sales Coordinator

at  McDonald Home Hardware

McDonald Home Hardware a Family Operated Business since 1929 located in Brussels, ON has an immediate opening for a Estimator/Sales Coordinator.
Join our team! We offer great benefits including medical, dental and vision.
Our goal has been to provide the best support and quality to our builders, contractors and DIY customers.

QUALIFICATIONS AND EXPERIENCE REQUIRED:

· 5+ years in building materials/construction or manufacturing of building supplies.
· 4+ years of building supply sales/estimating
· Strong planning and project management skills
· Knowledge of market trends and competition in the industry.
· Experience in other building supply organizations an asset.
· Excellent communication skills (verbal and written).
· Ability to work flexible hours.
· Willingness to learn and continually develop professional skills and knowledge base.
· Excellent time management and organizational skills.

Sales:
· Perform all assigned tasks with sufficient speed and accuracy.
· Communicate special orders for non-stock or out of stock items.
· Be familiar with and maintain up to date information on pricing types.
· Prepare quotations, place special orders for customers.
· Provide solutions to customers’ concerns.
· Respond to formal complaints to maintain customer loyalty at the highest possible level.
· Maintain community relations to build and enhance the image of McDonald Home Hardware Building Centre.
Estimator
· Communicate with builders and receive plans, price out projects
· Identify opportunities, promote quality innovative building components/systems
· Manage the project and expectations by communicating clear timelines, lead times, special order materials
· Communicate with customers to ensure they receive prompt accurate and competitive pricing
· Assess the impact of the change orders
· Create, maintain in accurate detail all project documentation and ensure all materials are accurately received and properly invoiced.
General:
· Maintain professional confidentiality of all store and customer records.
· Perform day-to-day administrative tasks such as supporting lumber desk team as required.
· Look after customers contractors & DIY on desk as needed.
· Work on additional duties, special projects and assignments as needed.
· Always maintain professional demeanor and behave in a manner befitting company policy and expectations.
* must be available to work alternating Saturdays