This position plays a very important role in our Company as an Estimator/Service Coordinator. Communication is vital in the daily operations with the office staff and field technicians. Excellent organization skills will ensure that you can multi-task and be a detailed-oriented team player. Your leadership skills will ensure that the field work meets or exceeds client commitments, in a timely manner.
Responsibilities include, but not limited to, the following:
- 5 years plus of experience to include HVAC and plumbing associated knowledge
- Provide and prepare quotations, project tenders and maintenance contracts
- Answer customer inquiries and respond to technicians regarding all quotes and projects
- Provide exceptional customer service and communicate information to all appropriate parties
- Manage warranty progress and follow up issues
- Assist General Manager in all service capacity
- Fleet Management
- Strong interpersonal, customer relations and problem-solving skills and the proven ability to effectively organize tasks and manage time
- Excellent written skills
- Back up to Service Department: co-ordinate, schedule, monitor and track technicians and resources to complete service requirements
Job Type: Full-time
Pay: $60,000.00-$70,000.00 per year

Benefits:

• Dental care
• Extended health care
• Vision care

Schedule:

• Monday to Friday

Work Location: In person
Expected start date: 2025-04-2

Please refer the Job description for details