ETFS CLIENT SERVICES - CONSULTANT at SkillFinder International
Dublin, County Dublin, Ireland -
Full Time


Start Date

Immediate

Expiry Date

22 Nov, 25

Salary

331.95

Posted On

23 Aug, 25

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

Analytical Skills, Powerpoint

Industry

Financial Services

Description
  • LOCATIONDublin - Hybrid
  • SECTOR:Finance & Banking
  • JOB TYPE:Contract
  • SALARY/RATE:€331.95 Daily PAYE/ 426.38 Umbrella
  • CONTACT:Sarah Doan-Gill
  • CONTACT EMAIL:sdgill@skillfindergroup.com

SKILLS & EXPERIENCE

  • Previous experience servicing ETFs, with strong knowledge of the funds administration industry
  • Excellent organisational and problem-solving skills with the ability to prioritise under tight deadlines
  • Strong communication and relationship management abilities
  • Ability to quickly learn new systems and processes
  • Proficiency in MS Excel, Word, and PowerPoint
  • Strong analytical skills and a proactive mindset
Responsibilities

ABOUT THE ROLE

We are seeking an ETF Servicing Analyst to join a leading global financial services firm on a 9-month contract. This role offers the opportunity to gain exposure to a diverse range of Exchange Traded Products (ETPs) — including synthetic, physical, and crypto — within a dynamic and client-focused environment.
You will play a key part in ensuring the delivery of high-quality service to ETF clients, working closely with internal teams and external stakeholders, while maintaining a strong control environment and supporting operational excellence.

KEY RESPONSIBILITIES

  • Deliver high-quality service to ETF clients by ensuring all operational tasks are completed accurately and on time
  • Compile and deliver daily, weekly, and monthly reports to clients and relevant parties
  • Monitor daily ETF operations and liaise with stakeholders to resolve exceptions
  • Act as an escalation point for Authorised Participants (APs), managing their queries effectively
  • Build strong working relationships with Investment Managers and APs
  • Identify and resolve service issues promptly, escalating where needed
  • Collaborate with internal teams to drive process improvements and efficiencies
  • Ensure robust control standards through daily task completion and oversight
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