Company Description
At Frasers Group we’re rethinking retail. Through digital innovation and unique store experiences, we’re serving our consumers with the world’s best sports, premium and luxury brands globally. As a leader in the industry, we’re elevating the retail experience for our consumers through our collection of established brands, including Sports Direct, FLANNELS, USC, Frasers, and GAME.
Our Vision – we are building the worlds most admired and compelling brand ecosystem
Our Purpose – we are elevating the lives of the many with access to the world’s best brands and experiences

At Frasers Group, we fear less and do more. Our people are forward thinkers who are driven to operate outside of their comfort zone to change the future of retail, embracing challenges along the way. The potential to elevate your career is massive, the experience unrivalled. To be able to make the most of it you need to live and breathe our principles:

• Think without limits - Think fast, think fearlessly, and take the team with you
• Own it and back yourself - Own the basics, own your role and own the results
• Be relevant - Relevant to our people, our partners and the planet

Are you ready to join the fearless?
Job Description
This role is based 5 days a week at our Shirebrook HQ
This role sits within the Property Department and reports to the Utilities Manager, who leads all utility services across the Group’s portfolio. The Utilities Manager reports directly to the Head of Energy and Utilities Management.
This is an entry level role suitable for somebody with prior administrative experience.

You’ll play a key role in managing utility accounts across our EU sites, supporting the development of internal processes, and helping implement our strategy to drive growth, profitability, and service excellence. You’ll also work closely with both internal stakeholders and external partners to ensure our operations are efficient, effective, and future-ready.

• Act as a primary contact for suppliers, distributors, and other energy, gas, and water bodies
• Working closely with EU colleagues and account managers to managing communication and resolve payment issues and service discrepancies
• Validate utility invoices and reconcile monthly statements of account across our EU portfolio, ensuring alignment with industry standards and approval for payment in each country.
• Support the identifying and implementing of cost-saving opportunities across the portfolio.
• Liaise with Property, Projects, Facilities teams, and external contractors.
• Coordinate and manage internal and external service changes.
• Manage the full Change of Occupier process in line with company protocols.
• Maintain accurate daily data updates.
• Ensure utility services are set up and transferred to group providers for all new store openings.

QUALIFICATIONS

• Prior experience in an administrative role
• Fluent in one European language eg Spanish, Dutch, Polish or French
• Strong team player, capable of working independently when needed
• Proactive, with a self-starter mentality solving problems before they arise
• Organised and able to manage confidential files and data effectively
• Confident managing communication via email and phone.
• Have strong skills in Microsoft Office (Excel, Word, Outlook) and data entry
• Demonstrate excellent attention to detail
  Additional Information
  Along with your benefits package we also offer a wide range of perks for our Head Office colleagues:

• Act as a primary contact for suppliers, distributors, and other energy, gas, and water bodies
• Working closely with EU colleagues and account managers to managing communication and resolve payment issues and service discrepancies
• Validate utility invoices and reconcile monthly statements of account across our EU portfolio, ensuring alignment with industry standards and approval for payment in each country.
• Support the identifying and implementing of cost-saving opportunities across the portfolio.
• Liaise with Property, Projects, Facilities teams, and external contractors.
• Coordinate and manage internal and external service changes.
• Manage the full Change of Occupier process in line with company protocols.
• Maintain accurate daily data updates.
• Ensure utility services are set up and transferred to group providers for all new store openings