Axiom Technologies is a Global IT Services partner supporting medium to large-scale enterprises. Please visit our website for more information about what we do at www.axiomtechnologies.com.

TECHNICAL SUPPORT & TROUBLESHOOTING SKILLS:

• Hardware troubleshooting: Diagnosing and resolving hardware-related issues in both Mac andWindows machines.
• Software troubleshooting: Diagnosing issues related to operating systems and softwareapplications.
• Performance optimization: Identifying and resolving performance issues on computers (e.g.,slow machines, memory issues).
• Mac support: In-depth troubleshooting and support for Mac OS, including issues with userprofiles, hardware components, and connectivity.
• Windows support: Providing comprehensive support for Windows OS, including troubleshootinghardware, OS issues, and application problems.

NETWORKING & CONNECTIVITY KNOWLEDGE:

• Network troubleshooting: Resolving connectivity issues related to local network, Wi-Fi, VPN,and troubleshooting connectivity issues.
• DHCP (Dynamic Host Configuration Protocol): Understanding DHCP scopes and how they assignIP addresses.
• VLAN (Virtual Local Area Network): Knowledge of VLANs and how they work in conjunction withDHCP.
• SMB protocol: Understanding how Macs support the SMB protocol and how to configure ortroubleshoot it, especially in cross-platform environments (Mac and Windows).

WHAT NEXT?

If you are looking for that next challenge in your career and wish to apply for this role, please forward your resume to careers.uk@axiomtechnologie.com

EXPERIENCE IN A SIMILAR ROLE

• 4-6 years of relevant experience.
• Prior experience in a Financial Domain.