ABOUT US

UCL is London’s global university. LCCOS – Library, Culture, Collections and Open Science – provides outstanding staff, services and resources to support the world-class research, education and enterprise that is undertaken in UCL, and connects the world with UCL through innovative programming and engagement activities. LCCOS is acknowledged as an international leader in Open Science and Scholarship.
The LCCOS family comprises 4 museums and allied object collections, 14 libraries, the UCL Student Centre, Special Collections facilities, multiple additional learning spaces, the Bloomsbury Theatre and a substantial off-site storage facility. We also provide comprehensive services to healthcare staff through our partnerships with 6 NHS Trusts. LCCOS holds the UK Customer Service Excellence (CSE) Award, The National Archives (TNA) Archives Service Accreditation, and Arts Council England Museum Accreditation. The combined staff in UCL LCCOS totals around 440.

ABOUT YOU

We are looking for motivated and reliable Library Assistants to join our Evening and Weekend team. The available work patterns for these roles are as follows:
Post 1: Wednesday 5:00 pm to 9:00 pm and Saturday 11am to 6pm
Post 2: Wednesday and Thursday, 5:00 pm to 9:00 pm and Saturdays, 11:00 am to 6:00 pm

The successful applicants will have:

• Reliability, a strong sense of responsibility, and good time management skills.
• Proven experience in delivering excellent customer service.
• Strong communication, IT, and interpersonal skills.
• High attention to detail, with the ability to ensure accuracy.
• The ability to work both independently and as part of a team.
• Experience of working in a library or information environment.
• A minimum of 5 GCSEs (grades A*-C) or equivalent qualifications.

FURTHER DETAILS

The advert will close on the published date at 23:59 GMT. However, we may close applications early if we receive a high volume of applications. Interviews will be held at TBC.
A job description and person specification can be accessed from the link at the bottom of this page.

To apply, please provide:

• An up-to-date CV, including as a minimum detail of your current employment, salary and notice period, details of any former employment and your education history.
• A supporting statement, showing how your skills and experience meet each of the criteria marked ‘Application’ in the Person Specification found within the Job Description for this post. Your statement should be provided using the free text box under ‘Questionnaire’.

If you have any queries about the role or have any queries about the application process, please contact lccos-jobs@ucl.ac.uk, quoting the job title and reference number.
Further information about UCL LCCOS can be found on our website https://www.ucl.ac.uk/lccos/
The UCL Ways of Working supports colleagues to be successful and happy at UCL through sharing expectations around how we work – please visit www.ucl.ac.uk/ways-of-working to find out more

The post holders will be part of a customer-facing team working in the Library Evening and Weekend Team. Our team takes pride in providing the best possible user experience throughout our library and study spaces.
The main purpose of these roles is to provide excellent customer service and clerical support for library resources and facilities. The post holders will also support a wide range of activities, including the use of technology, social media, maintenance of the estate, and health & safety.
Special Working Conditions e.g. manual handling is required to carry out this role. Training will be provided.
This is an on-campus role. It is not suitable for regular remote working.
Salary for this role is £ 31,163 per annum (calculated pro-rated amount for part-time hours in term time basis)
This appointment is subject to UCL Terms and Conditions of Service for Research and Professional Services Staff. Please visit https://www.ucl.ac.uk/human-resources/conditions-service-research-teaching-and-professional-services-staff for more information.