Job description:
Job Title: Part-Time Recovery Support Worker / Recovery Coach
Location: Calgary, AB
Job Type: Part-Time
Pay: $18–$20/hour

Required Qualifications

• Completion of a recognized Recovery Coach program (or willingness to complete NAM in-house training).
• Lived experience in addiction/mental health recovery and ability to use that experience to support others or Medical Background in field.
• 1+ year of relevant work or volunteer experience (preferred).
• Food Handling Certification.
• First Aid & CPR Certification.
• Training or strong skills in critical incident and crisis management.
• Ability to handle high-stress, emotionally intense situations.
• Strong documentation and communication skills (verbal and written).
• Computer literacy, particularly with electronic medical record systems.
• Ability to work autonomously and manage multiple responsibilities.
• Energetic, empathetic, and grounded in healthy personal boundaries

Key Responsibilities

• Provide individual and group support to clients facing addiction, mental health, or housing instability.
• Assist clients in setting and achieving goals outlined in personalized recovery plans.
• Conduct intakes, screenings, and follow-ups.
• Facilitate peer-based recovery groups, workshops, and recreational outings.
• Apply trauma-informed care and crisis de-escalation strategies when necessary.
• Assist with daily life skills: meal planning, household tasks, program schedules.
• Provide emotional support, accountability, and relapse prevention planning.
• Monitor wellness and safety in common areas.
• Support transportation to/from appointments (using personal or agency vehicles).
• Maintain accurate and timely documentation via Med Access, FYIdb, and My Recovery systems.
• Participate in team meetings, trainings, and case conferences.
• Lead by example in practicing tools such as meditation, yoga, breath-work, tapping, CRM, prayer/intention setting, etc.
• Ensure alignment with NAM’s Principles for Harmonious Living and mission pillars.

Required Qualifications

• Completion of a recognized Recovery Coach program (or willingness to complete NAM in-house training).
• Lived experience in addiction/mental health recovery and ability to use that experience to support others or Medical Background in field.
• 1+ year of relevant work or volunteer experience (preferred).
• Food Handling Certification.
• First Aid & CPR Certification.
• Training or strong skills in critical incident and crisis management.
• Ability to handle high-stress, emotionally intense situations.
• Strong documentation and communication skills (verbal and written).
• Computer literacy, particularly with electronic medical record systems.
• Ability to work autonomously and manage multiple responsibilities.
• Energetic, empathetic, and grounded in healthy personal boundaries.

Assets

• Punjabi and Hindi language skills.
• Experience with complementary wellness modalities (e.g., yoga, reiki, spiritual practices).
• Availability for flexible shifts (evenings, weekends, early mornings, holidays).
• Open availability strongly preferred, especially for shifts such as:
• Weekdays: 2:00 pm – 9:00 pm / 3.30-9 or4:30 pm – 9:00 pm
• Saturdays and Sunday - 1-9pm Must be available
• The shift will rotate from Sunday to Wednesday. The next week will be Thursday to Sunday.