Evening Library Manager (North Team)

at  University of the Arts London

The opportunity
This is an exciting opportunity for an experienced librarian to play a key managerial role within our evening library service across Central Saint Martins, Chelsea College of Arts and London College of Fashion.
As an Evening Library Manager, you will lead a team of staff across the 3 colleges to ensure the development and delivery of high-quality, customer-focused, library services that supports learning, teaching and research activities.
Drawing on your strong customer service skills, you will respond to a range of enquiries from library users on referencing, research skills, digital skills, borrowing, memberships, collections, copyright and information. You will also provide first line support for library software and equipment.
In addition to your customer service and management responsibilities, you will help facilitate access to physical and digital collections, utilising the library management system to maintain library records and promote collections to inform and inspire student research.
The service runs during undergraduate term-time (3 terms per year), Monday to Friday 18:00 to 22:15pm. This is a 38-week contract (pro-rata), 21.25 hours per week, equating to 0.51 FTE. Depending on the academic year 31 weeks are worked in the evening, and other hours (reserve hours) will be used for training, attending meetings and working during the day as arranged with your line manager.
About you
We are looking for a well-qualified librarian with a degree level library qualification (or equivalent), who possesses experience of supervising or managing staff and services in a library (or similar environment).
You will need strong communication and interpersonal skills, with the ability to make people feel welcome. As a strong active listener, you will also be able to listen to service users and respond in a diplomatic and inclusive manner.
Advanced research and digital skills are essential, along with an understanding of databases and collection care.
We are UAL
University of the Arts London (UAL) generates and inspires the creativity the world needs for a better future. Since 1842, our colleges have been defining creative education. With curiosity, imagination and intent we make work which creates lasting change for people and our planet. London is core to who we are, a place where we meet and share ideas with people from different backgrounds and cultures.
Our creative network influences learning, culture, industry and society on a global scale. Our academics and practitioners deliver creative education and inspire new ways of thinking through research and innovation. We work with students at every level from pre-degree and short courses to postgraduate and online learning, enabling them to build the careers they want. Together, we are a community of makers, thinkers, pioneers and storytellers redesigning the future.
Our culture
We are a global University, welcoming over 22,000 students and 6,000 staff from 130 countries. We aim to be a university where people can be themselves and feel supported to reach their full potential. That’s why we are proud to be members of the Race Equality Charter (REC) and Business Disability Forum, are a Disability Confident Scheme Committed and Living Wage employer and maintain our status as a Stonewall Diversity Champion.
Application process
We operate a fair and open anonymous selection process. Thus, you will need to create an account and submit an application through our job board. As part of this, you will need to provide a supporting statement/answer some competency questions to demonstrate your suitability. Our recruitment process involves: Application, Shortlisting, Interview and Assessment, Offer, Onboarding.
We understand the benefits of using AI in work. But, if you are thinking of using it to submit an application, we ask you to think about what value it adds. AI tools tend to lack the personal touch and authenticity we value in candidates. We encourage you to showcase your unique knowledge and skills using your own voice.
If we receive a high volume of applications, the closing day date might close early. We aim to communicate any changes to the closing date with at least 24 hours’ notice. If you have any general questions or have accessibility needs, please refer to our Contact us page.
Candidates are advised to submit applications early.
Vacancy Id: 11518
College / Service: Academic
Location: UAL - Various sites, London UK
Salary: £39,394 to £48,144 per annum, pro rata
Contract: Permanent
Term: Term time only – 21.25 hours per week
by: 24 February 2025 at 23:55
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