Evening Office Coordinator at ODYSSEY BEHAVIORAL GROUP

Long Beach, California, United States -

Full Time

Start Date

Immediate

Expiry Date

01 Apr, 26

Salary

35.0

Posted On

01 Jan, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Customer Service, Medical Records Management, Quality Assurance, Facility Management, Client Relationship Management, Admissions Process, Reporting, Behavioral Health Terminology, Salesforce CRM, Communication, Confidentiality, Team Collaboration, Safety Inspections, IT Equipment Maintenance, Administrative Support, Client Orientation

Industry

Mental Health Care

Description

Job Details Level: Entry Job Location: Long Beach, CA 90802 Position Type: Part Time Education Level: High School Salary Range: $25.00 - $35.00 Hourly Job Category: Health Care Location: Onsite in Long Beach, CA Schedule: Tuesday - Thursday, 5:30pm - 9:00pm. Why You Will Love Working With Us! At Clearview Outpatient, we are a dynamic, dedicated, and growing team of professionals deeply passionate about providing evidence-based and personalized clinical care for behavioral health conditions. Clearview Outpatient is a leading provider of mental health treatment services across the region. With 4 Outpatient locations in California, we are on a mission to improve mental wellness in the communities we serve. We are a part of Odyssey Behavioral Healthcare Network which offers a continuum of care within our Psychiatric Network, Eating Disorder Network, including inpatient, intensive residential, partial hospitalization, and intensive outpatient services nationwide. Our team’s foundation is client centered care and clinical excellence through our 5-star service commitment – Respect, Accountability, Integrity, Flexibility, Collaboration and Service. We are committed to our team and our team is committed to our clients! Compensation Range: $25.00 - $35.00 per hour (depending on experience) How You Will Contribute: The Office Coordinator provides customer service and support for day-to-day operations for our outpatient behavioral health center offering intensive outpatient and partial hospitalization programming. Position is responsible for client relationship management, facilitating client intake/admissions process, medical records management, quality assurance, facility management, and supporting administrative functions, including various reporting. Essential Responsibilities: Exemplifies our 5 Star Service to clients, team members, referents, and families. Greets clients and guests in a warm and welcoming manner. Ensures facility is clean, safe, and well presented. Conducts medical records activities in a highly confidential manner consistent with both clinical needs and other documentation requirements. Facilitates communications with the admissions team, Executive Director, and clinical team as needed for each admission. Assists with the admissions process, creates client’s medical record, and provides new client orientation. Tracks and maintains a variety of reports in a timely and accurate manner. Ensures all required safety inspections and other tasks required for licensure are completed within regulatory guidelines. Responsible for tasks associated with maintaining phone system and IT equipment utilizing help desk staff. Qualifications What We Are Seeking: Education and Experience Position requires a High School degree or equivalent in combined education and experience, Bachelor’s degree preferred, and a minimum of two years of administrative experience in a behavioral health or medical setting. Knowledge of behavioral health terminology and experience with Salesforce CRM or other client relationship management software preferred. Experience working with physicians, therapists, and other clinicians strongly preferred. Other Requirements A valid Driver's license and a generally clean driving record are required. Employees may be required to drive personal or company vehicles. State licensing DHS and DSS prohibit individuals with specific criminal charges, conducted by Livescan fingerprint checks. Exemptions offered. For cash compensation, we set standard ranges for all U.S based roles based on function, level, and geographic location, benchmarked against companies of similar size within the behavioral healthcare industry. In order to be compliant with local legislation, as well as to provide greater transparency to candidates, we share salary ranges on all job postings regardless of desired hiring location. Final offer amounts are determined by multiple factors, including geographic location as well as candidate experience and expertise, and may vary from the amounts listed above. Clearview Outpatient provides equal employment opportunities without regard to race, color, creed, ancestry, national origin, ethnicity, sex, gender, sexual orientation, marital status, religion, age, disability, gender identity, genetic information, service in the military, or any other characteristic protected under applicable federal, state, or local law. Equal employment opportunity applies to all terms and conditions of employment. Clearview reserves the rights to modify, interpret, or apply this job description in any way the organization desires. This job description in no way implies that these are the only duties, including essential duties, to be performed by the employee occupying this position. Reasonable accommodations may be made to reasonably accommodate qualified individuals with disabilities. This job description is not an employment contract, implied or otherwise. The employment relationship remains “At-Will.”

Responsibilities

The Office Coordinator provides customer service and support for day-to-day operations at the outpatient behavioral health center. Responsibilities include client relationship management, facilitating the admissions process, and ensuring compliance with regulatory guidelines.