Evening & Weekend Front Desk Customer Service at Ladies & Gentlemen Salon and Spa

Strongsville, Ohio, United States -

Full Time

Start Date

Immediate

Expiry Date

24 Feb, 26

Salary

0.0

Posted On

26 Nov, 25

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Excellent Communication Skills, Problem Solving Ability, Math Skills, Welcoming Personality, Small Talk Ability, Product Knowledge, Coachable, Self-Starter, Phone Skills, Detail Oriented, Team Oriented, Retail Sales Experience, Computer Skills, Excel Knowledge, Multi-Tasking, Customer Service

Industry

Individual and Family Services

Description

Description The coordinator is the first person our guests interact with at each visit to make a first impression no matter how often the guest has visited the school. Our guests include those with appointments, researching the school for enrollment, shopping for their favorite Aveda products, etc. The coordinator sets the pace for the visit from checking the guest in, filling out proper paperwork, calling the student, answering questions about the products, loyalty program and scheduling guest for next visit. This position also keeps the front retail area clean and organized. The coordinator assists guests with their retail needs by consulting with guests to find out what their concerns are to recommend the products that will be best for their needs. Requirements Excellent communications skills, problem solving ability, above average math skills, loves people, multi tasking, ability to keep busy during down times. Welcoming personality - greet each guest with warmth & a smile Ability to small talk - each guest must feel appreciated and welcome with a positive outlook Love Aveda products - able to educate guests on products & loyalty program Coachable - take constructive criticism, continuous learner, desire to learn Self - Starter - ability to learn new skills, information without supervision Phone skills - answer the phone professionally and courteously Detail Oriented - paperwork, filing, appropriate paperwork ready for each day, etc. Team oriented - come to work ready to take on the day, work with your team members to have a fun, successful day and someone who can be counted on Math skills - count change, reconcile drawer, fill out deposit information 1 year of retail successful retail sales or 1 year customer service High school graduate or equivalent Excel knowledge Computer skills - appointment scheduling, email, Able to work flexible schedule when necessary

Responsibilities

The coordinator is responsible for making a positive first impression on guests and assisting them with their needs during their visit. This includes checking guests in, answering questions, and maintaining the front retail area.