Summary
Starts at $21/hour
At Hyatt, we pride ourselves on providing unforgettable experiences for our guests through exceptional service and attention to detail. As a global leader in hospitality, we offer opportunities for growth, development, and a supportive work environment where our colleagues can thrive.
Located at the foot of Camelback Mountain in Phoenix, Royal Palms Resort & Spa offers a luxurious retreat that seamlessly blends historic charm with modern amenities. Nestled amidst lush gardens and tranquil courtyards, this iconic resort provides an exquisite backdrop for weddings and events, ensuring each occasion is memorable and meticulously executed.
We are seeking a detail-oriented and organized Event Administration Assistant to join our team at Royal Palms Resort & Spa. In this role, you will provide crucial administrative support to our Event Sales and Planning Managers, ensuring smooth operations and impeccable service delivery for our guests’ events. The ideal candidate is passionate about hospitality, possesses strong administrative skills, and thrives in a fast-paced environment.

Qualifications

• Previous experience in an administrative role, preferably in a hospitality environment.
• Proficiency in Microsoft Office suite (Word, Excel, Outlook).
• Excellent organizational and time management skills with the ability to prioritize tasks effectively.
• Strong attention to detail and accuracy in handling administrative tasks and documentation.
• Excellent interpersonal and communication skills, both verbal and written

• Administrative Support: Assist Event Managers with daily administrative tasks such as answering incoming event leads, speaking with prospective and existing clients, scheduling and assisting with wedding tastings, and hosting hotel tours for prospective wedding couples.
• Event Coordination: Coordinate logistics for events including preparing proposals and contracts, managing reservations, updating event details, and ensuring accurate communication with clients and internal teams.
• Client Relations: Serve as a secondary point of contact for clients, responding to inquiries promptly, addressing requests, and providing exceptional customer service to ensure client satisfaction.

Qualifications

• Previous experience in an administrative role, preferably in a hospitality environment.
• Proficiency in Microsoft Office suite (Word, Excel, Outlook).
• Excellent organizational and time management skills with the ability to prioritize tasks effectively.
• Strong attention to detail and accuracy in handling administrative tasks and documentation.
• Excellent interpersonal and communication skills, both verbal and written.