Event and Problem Manager at Optus
Brisbane, Queensland, Australia -
Full Time


Start Date

Immediate

Expiry Date

01 Nov, 25

Salary

0.0

Posted On

01 Aug, 25

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

Good communication skills

Industry

Other Industry

Description
  • We will only be considering Australian Citizens and Permanent Residents for this role* 
    ITSM Event & Problem Manager
    At Optus, we don’t sit back and let the future happen to us - we’re out there making it. By expanding into new technology and relentlessly improving every day, we’re creating a better tomorrow for all Australians.
    We believe in the strength of a vibrant, diverse and inclusive workforce where backgrounds, perspectives and life experiences of our people help us innovate and create strong connections with our customers. 
    We’re searching for an
    Event and Problem Manager
    lead and govern the end-to-end event management lifecycle across Optus Enterprise Business. In this highly collaborative role, you’ll drive operational readiness by aligning monitoring capabilities with customer and business needs—ensuring that alerts are meaningful, response-ready, and tied into broader ITSM processes like incident and problem management.
    You’ll work closely with teams across Digital Ops, Group IT, Platforms & Services, Products, and external vendors, playing a key role in driving continuous improvement, reducing noise, and enabling proactive service management through event intelligence.
Responsibilities

Please refer the Job description for details

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