KNOWLEDGE/SKILLS EXPERIENCE

• Strong organizational and time management skills.
• Strong interpersonal and customer services experience.
• Ability to work independently with attention to detail and strong degree of accuracy.
• Previous customer experience in a fast-paced retail environment a plus.
• Previous concert, theatre, festival, or special event production experience a plus.
• Ability to work collaboratively.
• Ability to become familiar with new software and IT systems.
• Ability to be flexible, adapt, and problem-solve when faced with unexpected challenges.
• Must have a valid driver’s license.
• Due to the nature of live events, the Event Assistant’s schedule falls heavily on weekends and evenings.

PHYSICAL DEMANDS/CONDITIONS/REQUIREMENTS

Work is performed in a general office environment. Light lifting (up to 50 pounds) required. Full range of physical mobility including walking, sitting, standing, stooping, carrying, reaching and manual dexterity is required.

• Sets up and breaks down events, including loading or unloading band equipment, striking sets, setting out tables and chairs, and assists with decorations or special signage.
• Greets customers and processes merchandise sales and concessions, including alcoholic beverages in accordance with health, safety, and legal requirements.
• Ensures a welcoming, respectful, and pleasant atmosphere; reports all issues to management or relevant authorities.
• Occasionally provides transport within Waterville for performers or performers’ staff, picks up catering or event materials.
• Occasionally assist Waterville Opera House staff with set construction, painting and other technical opportunities during performances
• Serve as additional staff during the Maine International Film Festival
• Provides coverage at Box Office + Concessions as requested.
• Provides guest services support for all venues across the organization.
• Attends all staff meetings.
• Performs all other related duties as assigned.