Event Captain *Seattle Area Locations* at Five Iron Golf NYC LLC

Seattle, Washington, United States -

Full Time

Start Date

Immediate

Expiry Date

17 Jul, 26

Salary

22.0

Posted On

18 Apr, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Event management, Hospitality, Customer service, Team leadership, Issue resolution, Inventory management, Communication, Organizational skills, Time management, Staff training, Sales collaboration, Golf knowledge

Industry

Entertainment Providers

Description

Description Backed by Callaway Golf and Danny Meyer’s Enlightened Hospitality Investments, Five Iron blends world-class technology with hospitality-driven service across its sports bars, restaurants, and entertainment venues. With 35 locations open and more than 50 in the pipeline worldwide, the brand is expanding its reach while remaining rooted in innovation, inclusivity, and community connection. The Event Captain at Five Iron ensures the team delivers an elevated experience for events of all sizes and delivers on the Five Iron promise of Best-in-Class Events. Responsibilities include, but are not limited to, the following: Provide an elevated event experience for all events by leading on-site execution of all events, handling guest greetings, space preparation, issue resolution, and financial closing. Ensure positive customer experiences and successful delivery of contracted services for events. Manage simulators and event spaces according to contract requirements. Oversee event timelines to ensure organized and timely activities. Train and coordinate with staff in various roles to provide a premium event experience. Collaborate with kitchen staff to ensure food meets customer expectations. Provide feedback to the Sales team to enhance return business. Purchase and manage event-related inventory. Support Event Sales Manager with administrative tasks. Attend weekly meetings to review banquet event orders. Collaborate with stakeholders to create additional events and experiences Contribute ideas for improving event experiences and increasing revenue. Take pride in ensuring guests' enjoyment by actively checking in with them during their visit and promptly addressing any concerns. Required Qualifications: Prior experience in managing or coordinating events Passion for golf and an understanding of the game’s rules are strongly encouraged Strong verbal and written communication skills A customer-centric approach Ability to collaborate with diverse teams Exceptional organizational skills Ability to work flexible hours, including nights and weekends Ability to lift up to 50 lbs Ability to stand for long periods of time Benefits (*applies to full-time employees): Health, Dental, and Vision insurance* Short-Term Disability* Accident and Critical Illness Insurance* 401(k)* Meals while working are included for free Pay: $22/hr + tips Job Type: Non-exempt, Full-time Five Iron Golf is committed to celebrating diversity and creating an inclusive environment for employees of all backgrounds. Five Iron Golf provides Equal Employment Opportunity to everyone and complies with all applicable Federal, State and Local laws governing nondiscrimination in all locations. Five Iron Golf will consider all requests for reasonable accommodations as required.

Responsibilities

The Event Captain is responsible for leading the on-site execution of events, ensuring high-quality guest experiences, and managing event timelines and logistics. They also coordinate with staff, oversee inventory, and collaborate with the sales team to drive revenue and return business.