WHO WE ARE:

Join the team at Fairmont Banff Springs. Set in one of Western Canada’s most spectacular alpine destinations, Banff offers a unique community of hospitality enthusiasts, outdoor adventure seekers, artists, entertainers, and families alike. It’s the perfect work/life combination.
Job Description
Are you passionate about delivering exceptional service in the vibrant world of event hospitality? Join our team at Fairmont Banff Springs as an Event Captain Server and play a pivotal role in orchestrating unforgettable experiences for our guests. From overseeing banquet facilities to coordinating with various teams, this position offers a dynamic opportunity to lead and excel in a fast-paced environment.
Starting Rate: $19.20 per hour
We recognize tenure through our compensation. Hourly rates increase after six months, and yearly to three years. At three years the pay rate for this role would be $20.20.

YOUR SKILLS & QUALIFICATIONS:

• Must have Pro-Serve Certification.
• Previous Food & Beverage leadership experience is an asset
• 2 years previous serving experience required.
• Bartending, cash handling and previous Silverware point of sale system experience is required.
• Schedule flexibility, including early mornings, late nights, weekends, holidays, etc. for 3-12 hour shifts.
• Must be able to lift and carry up to 20lbs and be able to be on your feet for 8 hours or more
  Additional Information

• Oversee banquet facilities and daily operations across 78,000+ square feet of event space, ensuring seamless execution and guest satisfaction.
• Work closely with Conference Services, Culinary, and other departments to meet timelines, dietary needs, and overall event objectives.
• Deliver professional, engaging service while building strong relationships with guests and colleagues to create unforgettable experiences.
• Maintain facility cleanliness, report maintenance issues, and implement process improvements while demonstrating flexibility and problem-solving skills.
• Lead, mentor, and inspire the Events team by fostering a culture of respect, integrity, teamwork, and accountability while embracing change and innovation.
  Qualifications