QUALIFICATIONS

• Administrative and Sales experience preferred
• Excellent customer service orientation and a focus on customer satisfaction is required
• Proficient in computer software including Microsoft Word and Excel
• Basic math skills to calculate figures, percentages, etc. required
• Ability to communicate effectively with clients, co-workers and management required
• Solid time management, organization and prioritization skills, ability to work with little or no direct supervision
• Valid driver’s license required

EDUCATION

• High school diploma required (2-year college degree preferred)

SKILLS/ABILITIES/PERSONAL CHARACTERISTICS

• Flexibility
• Motivation
• Self-starter
• Verbal and Written Communication
• Basic Math
• Customer Service
• Teamwork
• Friendliness
• Energy Level
• Thoroughness
• Efficiency

JOB PURPOSE

The Event Coordinator is responsible for promoting, planning, organizing and executing gold tournaments. Under the direction of the Event Manager, the Event Coordinator works closely with members and guests to identify requirements and expectations for each event.

RESPONSIBILITIES

• Acknowledge, greet and thank all members and guests
• Assist Event Manager with maintaining an effective “Trace File” or “Tickler” file system, administrative duties including generating, revising and distributing event contracts and work orders, collecting deposits or payment from tournament host; marketing efforts including contact database maintenance, responding to leads, scheduling course tours, etc.; logistical requirements including communication with appropriate departments to ensure course and facility readiness
• Maintain customer service standards during event by observing performance of food and beverage personnel and pro shop staff, providing assistance as necessary
• Ensure host satisfaction by establishing a close working relationship prior to and during the event; addressing host questions or concerns; attending tournament and being available to accommodate the needs of participants; referring any participant grievances to Event Manager
• May be required to work overtime as needed to attend tournaments
• Implement and support all AGC initiatives and programs as requested by management
• Other duties may be assigned by management
  Additional Information: