Event Coordinator at Roberts Resorts & Communities

Truckee, California, United States -

Full Time

Start Date

Immediate

Expiry Date

05 Jun, 26

Salary

0.0

Posted On

07 Mar, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Event Coordination, Administrative Support, Customer Service, Reservations Management, Payment Collection, Data Entry, MS Office, Word, Excel, Outlook, Communication, Problem Solving, Record Keeping, Marketing Material Preparation, Mail Handling

Industry

Real Estate

Description

Description About Roberts Resorts & Communities: This company operates nationally and is growing by the day. At Roberts Resorts & Communities, we're on a mission to build community and fulfill dreams. Through our core values of resourcefulness, integrity, passion, and epic customer service, we're dedicated to making a difference in the lives of 30,000 families. If you're passionate about creating meaningful impact, thrive in a culture of integrity, and are committed to delivering exceptional service, we invite you to join us in turning visions into reality and shaping a brighter future together. Position Summary: The event coordinator handles routine office duties and administrative responsibilities of the resort, working closely with the resort manager and team members to coordinate community events. Performance Objectives: Greet & establish a rapport with guests, residents, prospective residents and vendors Event coordinator for all community events. Plan, organize and execute all events. Answer calls efficiently for reservations and call customers when needed Report resort comments, suggestions, and complaints to resort manager Efficiently check guests in and out, handling reservations and walk in guests Collect rent, deposits and payments for other services in Rent Manager, Campground Master and RMS Make collection calls for site rental payments as directed Send emails to residents / potential guests as needed Maintain and complete resort files, reports and records Upload files resident files and resident/guest communications to Rent Manager Prepare and distribute resort communications such as newsletters, rule reminders, violations etc. Ensure office supplies are sufficiently stocked and prepare orders as needed. Assist with the preparation of marketing materials Sort mail and packages and distribute to outdoor mailboxes Other duties as assigned Contact maintenance when needed for guests with any potential problems Contact maintenance when guest may need propane fills This job description in no way states or implies that these are the only duties to be performed by the employee(s) incumbent in this position. Employees will be required to follow any other job-related instructions and to perform any other job-related duties requested by any person authorized to give instructions or assignments. All duties and responsibilities are essential functions and requirements and are subject to possible modification to reasonably accommodate individuals with disabilities. Requirements Education & Experience: High school diploma or GED Minimum 2 years secretarial/administrative/customer service experience Professional appearance Strong customer service skills Excellent telephone skills Good problem-solving skills Provide data entry in a timely and proficient manner Experience with MS Office-Word, Excel, and Outlook Valid driver’s license and good driving record Physical Requirements: Physical Activities: Constantly use hands, talk or hear; Frequently stand, walk, sit; Occasionally reach with hands and arms Lifting requirements up to 30 pounds. Benefits: Medical, Dental, and Vision Insurance Employer Paid Life Insurance Voluntary STD, LTD, Accidental, and Critical Illness PTO and 11 Paid Holidays 401k & 401k Matching Working in an inclusive community Commitment to Diversity: Roberts Resorts & Communities stands firm in our commitment to Equal Employment Opportunity. We believe in a workplace free from discrimination based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, or any other protected characteristic. Diversity is our strength. We foster an inclusive environment where authenticity is valued, and everyone feels a sense of belonging. We empower individuals to reach their full potential and contribute their best. Join us in creating a workplace where diversity is celebrated, voices are heard, and excellence thrives. If this position caught your eye, send us your resume! For best consideration, include the job title and source where you found this position in the subject line of your email to careers@robertsrc.com.

Responsibilities

The Event Coordinator manages routine office duties and administrative tasks for the resort, working closely with management to plan, organize, and execute all community events. Key duties include guest interaction, handling reservations, processing payments, managing communications, and maintaining essential resort records.