About Us

Jomablue is a premium enterprise event technology company, trusted by some of the world's leading organisations to deliver complex, high-stakes events. 

With over 25 years in the events industry, that heritage shows in everything we build and every event we deliver. Named ‘Best Event Management Platform’ at the Event Technology Awards and certified as a ‘Great Place to Work’, the recognition reflects what we have always believed: that the people in our team matter as much as the experiences we create for our customers.

Our customers range from global tech giants to iconic Australian brands, and they come back to us because of two things: the quality of our technology and solutions, and the quality of the people behind it. 

We are a close, passionate team of genuine human beings who love what we do. The kind of team where people laugh hard, hold each other to a high standard, and actually want to come to work! 

If you want to do meaningful work, at a company that is growing and continues to prove itself . . . this is your chance.

The Role

The Event Delivery Coordinator reports to the Senior Manager, Sydney Hub and plays a key role in helping our customers succeed with our world-class event management software.

Working within our Professional Services Team, you’ll collaborate with event agencies, marketing managers, and internal teams to deliver exceptional virtual and in-person event experiences. We rely on robust processes to ensure top-quality outcomes, and your ideas and contributions will be valued in shaping our success. Passion for outstanding service, a team-oriented mindset, flexibility to adapt to the varying hours of the events industry, and the willingness to travel to events both nationally and internationally are essential in this dynamic and rewarding role.

You must be motivated and passionate about great service. Within a small team, you understand that working closely with others and pitching in when necessary helps our team be stronger and reach our goals. 

When and Where

This is a full-time role based in our Ultimo, NSW office.

Regular domestic and international travel is required to support event delivery.

Your Duties

• Produce and maintain multiple project plans and documentation for client events using our standard business tools
• Partner with internal Project Delivery Leads and liaise with customers for the full duration of the project
• Apply Jomablue products to build, deliver and support virtual and onsite experiences 
• Participate in and contribute to client meetings 
• Respond to customers’ requests in a Help Desk environment within defined processes and SLAs
• Follow standard operating procedures to complete tasks within the specified timeframes
• Work onsite within a team at national and international venues to deliver projects

Skills and Experience

While we list some skills and experience items below, we are focused on finding the right person who wants to learn.

Essential:

• 1-2 years experience in a role such as:
  • Event Coordinator / Support
  • Project Coordinator
• 
  

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