At ICC Sydney, Australia’s leading convention, exhibition and entertainment precinct, we’re more than just a world class venue and brand – we’re a community of passionate professionals dedicated to putting our people first. As part of our close-knit team, you’ll help deliver unforgettable events and experiences in a space that fosters creativity and collaboration.
We prioritise inclusivity and support, creating an environment where every team member can thrive. If you need any adjustments during the recruitment process, don’t hesitate to reach out to our team at careers@iccsydney.com or call 02 9215 7188. You can also connect with one of our internal diversity streams for additional support.

ABOUT THIS OPPORTUNITY:

ICC Sydney are looking for a passionate and experienced Event Delivery Manager – Retail & Beverage to join our world-class team, servicing our retail food and beverage outlets. No two days will be the same while you empower our team to deliver extraordinary service for a multitude of events across our venues.
Reporting to the Senior Event Delivery Manager – Retail, our ideal candidate is a confident leader with a proven track record in delivering fast paced, high-volume food and beverages, preferably within large scale events centres, live music venues, theatres, or sports arenas. You should possess a deep understanding of food and beverage delivery, event logistics, supervising diverse teams, WH&S, and food safety. Excellent written and verbal communication skills are essential, along with a genuine passion for delivering outstanding event experiences.

In this role, you will:

• Plan, organise and direct a large and diverse team to deliver retail food and beverages.
• Be the primary point of contact for retail outlets during event tenancy, ensuring all requests and issues are addressed promptly.
• Coordinate with internal teams including the kitchen to ensure seamless event delivery.

Implement and maintain the highest standards of client and guest service, and operational excellence making ICC Sydney’s offerings a key differentiating factor.

REQUIRED SKILLS & EXPERIENCE:

This is a great opportunity to be part of a high performing team who oversee the delivery of over 700 events a year. If you love event operations, food and beverage, thrive in a high energy fast-paced environment and have a collaborative and inclusive approach to event management, then this role might be for you. You will also have:

• Minimum four years industry experience including two years in a senior supervisory role.
• Valid NSW Responsible Service of Alcohol accreditation.
• Demonstrated ability to deliver a high level of customer service.
• Demonstrated ability to lead large operational teams.
• Working knowledge of WH&S legislation, risk assessment practices, food safety standards and NSW liquor laws and regulations.
• Exceptional communication and interpersonal skills, with the ability to influence stakeholders across multiple teams
• Strong organizational skills and attention to detail, with the ability to manage multiple priorities
• Willingness to work in a team or autonomously with minimal direction.
• Valid working rights in Australia.
• You must be 18 years or over.

What to expect next:
If this sounds like the right role for you, we look forward to receiving your application.
At ICC Sydney, we trust your resume covers your skills, but we’re also looking for like-minded passionate, and friendly people to continue to build on our strong culture. Should your application progress, you will be invited to attend an interview.
To be eligible for employment you must have valid working rights in Australia.
Please Note: relevant screening checks will be conducted as part of the recruitment process. This includes a National Police Background Check for successful candidates. You will also be required to show proof of identity that meets the 100-point check. Shortlisted candidates may also be required to complete an appropriate and relevant health assessment as part of the recruitment process.
Join us at ICC Sydney, where you can bring your best, whole self to a team that truly puts people first

In this role, you will:

• Plan, organise and direct a large and diverse team to deliver retail food and beverages.
• Be the primary point of contact for retail outlets during event tenancy, ensuring all requests and issues are addressed promptly.
• Coordinate with internal teams including the kitchen to ensure seamless event delivery

This is a great opportunity to be part of a high performing team who oversee the delivery of over 700 events a year. If you love event operations, food and beverage, thrive in a high energy fast-paced environment and have a collaborative and inclusive approach to event management, then this role might be for you. You will also have:

• Minimum four years industry experience including two years in a senior supervisory role.
• Valid NSW Responsible Service of Alcohol accreditation.
• Demonstrated ability to deliver a high level of customer service.
• Demonstrated ability to lead large operational teams.
• Working knowledge of WH&S legislation, risk assessment practices, food safety standards and NSW liquor laws and regulations.
• Exceptional communication and interpersonal skills, with the ability to influence stakeholders across multiple teams
• Strong organizational skills and attention to detail, with the ability to manage multiple priorities
• Willingness to work in a team or autonomously with minimal direction.
• Valid working rights in Australia.
• You must be 18 years or over