Event Duty Manager; Playland at Pacific National Exhibition

Vancouver, British Columbia, Canada -

Full Time

Start Date

Immediate

Expiry Date

13 Aug, 26

Salary

24.0

Posted On

15 May, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Operational Planning, Crowd Management, Health and Safety Compliance, Alcohol Management, Customer Service, Labour Management, Event Reporting, Problem Solving, Interpersonal Communication, Decision Making, Organizational Skills, Emergency Response

Industry

Entertainment Providers

Description

Job Description Seasonal, Contract Date Posted: May 14, 2026 Who we are… The Pacific National Exhibition is an iconic institution in BC, famous for bringing generations of people together to celebrate and build memories. This 116-year-old, non-profit organization has an annual operating budget of over $70 million dollars and generates revenue through four activity streams: the 15 day annual summer Fair which averages more than 700,000 people annually, Playland amusement park which welcomes 400,000 guests annually including Fright Nights, and a busy year-round portfolio of events including concerts, trade shows and film, cultural and community events. In total we bring over 2 million people through the site each year. The fourth activity stream is park care and facility maintenance. The PNE is proud of the work it does at Hastings Park and has a vibrant team that is passionate about events, guest experience and delivering memorable experiences. At the PNE, we strive to create an environment that reflects our organization’s core values: Enthusiasm, Excellence and Evolution. With a focus on these core values, we are committed to achieving our mission which is to “Deliver Memorable Experiences” for all who interact with the PNE whether it is our guests, our employees or the community. We are looking for a collaborative self-starter to take on the role of Event Duty Manager; Playland. The Event Duty Manager; Playland will be responsible for executing operational deliverables for Playland amusement park. This individual will work closely with many departments within the organization to ensure a seamless experience for Playland guests and team. Why join our Team? Exhilarating and fun-loving culture Flexible work environment Opportunity for free or discounted tickets to shows, events, sports games, and much more Staff discounts for Playland, The Fair, and Fright Nights, as well as all PNE Food Stands Competitive compensation package Opportunity to create lasting memories and friendships! What will you do this Summer?In your role as the Event Duty Manager; Playland, your primary accountabilities will be to: Support departments and guests in the daily operations of Playland amusement park Ensure all operational plans are followed on event days. Act as the Playland representative on operational days by supporting department and guest experience. Ensure adherence to policies and procedures with respect to health and safety, alcohol management, customer service, and labour management Deliver Playland opening, closing duties, operational planning and internal communication Provide detailed information on event related issues (event reporting) and conduct post-event debrief sessions and analysis if needed/ Play a key role in ensuring a highly motivated and knowledgeable team of staff demonstrate a positive and can-do attitude, and lead by example/ Work together with other members of the team in the event of an emergency. Perform other related duties as required. What else? Must have 1-3 years of experience in the events, sports, attraction or comparable industry navigating large groups of people. Diploma, Certificate or degree in Event Management, Business Administration or a relevant discipline or an equivalent combination of education & experience is considered an asset. Must be able to work an event-based work schedule which includes weekends, nights, extended hours, and extended workweeks. Experience working with crowds or large groups of people considered an asset. Must possess good decision-making and communication skills with the ability to react well to high-pressure situations and tight timelines. Always conduct oneself in a courteous and professional manner. Successful candidates must undergo a Criminal Record Check Who are you? Detail-oriented Strong organizational skills Eager self-starter Motivated by fast-paced environments Skilled at problem-solving Effective communicator with excellent interpersonal skills Comfortable working outdoors and with large crowds Committed to striving for excellence Where and when to APPLY? Applications can be submitted via the PNE website at www.pne.ca/jobs and will be accepted until the role is filled. Preference will be given to candidates who submit their resume/cover letter before Sunday, May 31. We look forward to hearing from you! Additional Information The PNE's compensation offerings are in alignment with a pay-for-performance pay philosophy that recognizes individual, and teamwork performance. The role is a seasonal, contract position with a typical hourly range of $22 - $24 per hour. The starting salary will be based on the successful candidate’s competencies, including but not limited to knowledge, skills, experience, and internal pay structures. As a part of the PNE's total compensation package, this position may be eligible for other benefits subject to program eligibility requirements. The PNE is proud to be an equal opportunity employer, committed to creating an inclusive workforce that reflects the diverse community we proudly serve. All applicants will receive consideration for employment without regard to race, colour, national or ethnic origin, religion, sex, sexual orientation, gender identity or expression, disability, or age. If you require any support or accommodations throughout any stage of the recruitment process, please contact the People & Culture Department at hr@pne.ca.

Responsibilities

The Event Duty Manager is responsible for executing operational deliverables and ensuring a seamless guest experience at Playland amusement park. Key duties include managing daily opening and closing procedures, enforcing health and safety policies, and leading staff teams.