At Whittlebury Park, we are seeking a proactive, well-organised Event Enquiry Specialist to join our Conference & Events Sales team. Nestled in hundreds of acres of ancient parkland, Whittlebury offers an award-winning four-star hotel, conference, and training centre. Our facilities include our 3 AA Rosette-winning Murray’s fine dining restaurant, luxurious spa, and 36-hole championship golf course.
Salary: £23,961.60 per annum (based on a 40-hour work week)

EXCLUSIVE DISCOUNTS:

• Food & Beverage: Up to 50% off food and drink, including our popular Sunday carvery.
• Spa Products and Treatments: Treat yourself to discounted spa products and treatments, plus exclusive staff offers.
• Hotel Stays: Benefit from discounted rates on luxurious stays.
  Join us at Whittlebury Park and take advantage of these amazing benefits while working in a stunning, award-winning environment. Whether we are hosting corporate working groups, family celebrations, wedding parties, or providing a tranquil retreat for guests seeking respite from the stresses of life, our mission is always to make someone’s day.
  If you possess the skills to be part of a dedicated, professional, high-performing team, we would love to hear from you!
  Job Type: Full-time
  Pay: £23,961.60 per year

Benefits:

• Canteen
• Company events
• Company pension
• Discounted or free food
• Employee discount
• Free fitness classes
• Free parking
• Gym membership
• Health & wellbeing programme
• On-site gym
• On-site parking
• Referral programme

Work Location: In person
Application deadline: 31/03/202

As an Event Enquiry Specialist, you will:

• Maximise sales opportunities by responding to client event enquiries and converting them into bookings.
• Provide a high standard of customer care, ensuring all enquiries are handled efficiently, effectively, and in line with office procedures, while building strong relationships.
• Meet clients to provide site tours and inspections, ensuring a thorough knowledge of our facilities, tariffs, and current activities.
• Maintain in-depth knowledge of our facilities, including bedroom and meeting room availability.
• Proactively follow up provisional bookings to convert or release, ensuring booking opportunities are maximised.
• Demonstrate excellent attention to detail to ensure all information is accurately entered into the system.

As the ideal candidate for this role, you will have a positive attitude, a commitment to exceeding expectations, and a passion for delivering exceptional customer service. You should also have experience in a similar role, the ability to thrive in a pressurised sales environment, and strong problem-solving skills.
Please note, this list of duties is not exhaustive due to the dynamic nature of the hospitality industry. You may occasionally be required to undertake reasonable tasks as requested by management.