ADDITIONAL INFORMATION

Job Number25092441
Job CategorySales & Marketing
LocationLondon Marriott Hotel Grosvenor Square, Grosvenor Square, London, United Kingdom, United Kingdom, W1K 6JP
ScheduleFull Time
Located Remotely?N
Position Type Non-Management

JOB SUMMARY

As part of the reactive sales team, you will be responding directly to enquiries, whilst ensuring our response standards are met, maximising all opportunities to reactively sell events & groups within both the corporate and social segment. To communicate in an effective and timely manner all the clients’ specific requirements to all relevant departments. Executing daily, weekly and monthly tasks.
Update information board on a regular basis to inform employees of important events. Provide assistance and guidance to employees who are struggling with job duties (e.g., low package sales numbers). Assign lead calls or emails to Sales Executives based on line rotation. Create spreadsheets to organize information related to Sales and Marketing activities (e.g., mailing lists, tours). Enter, retrieve, reconcile, and verify information in software involved in the sales process. Contact appropriate individual or department as necessary to resolve guest calls, requests, or problems. Promote awareness of brand image internally and externally. Use sales techniques that maximize revenue while maintaining existing guest loyalty to Marriott, including up-selling. Encourage guests or callers to purchase or schedule preview package sales/tours and answer questions about property facilities/services.

Please refer the Job description for details