Event Manager at Bowl New England d/b/a Spare Time Entertainment

Madison, Wisconsin, United States -

Full Time

Start Date

Immediate

Expiry Date

22 Aug, 26

Salary

0.0

Posted On

24 May, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Event Planning, Event Sales, Client Relationship Management, Budgeting, Logistics Coordination, Contract Negotiation, Written Communication, Verbal Communication, Microsoft Office, Event Software, Time Management, Problem Solving, Staffing Coordination, Customer Service, Detail Orientation, Project Management

Industry

Recreational Facilities

Description

What You’ll Do * Serve as the main point of contact for event guests from first inquiry through post-event follow-up * Respond promptly and professionally to guest emails, calls, and in-person questions * Plan and coordinate corporate outings, team-building events, fundraisers, celebrations, and more * Help guests define event details including budget, timing, menus, layouts, themes, staffing, and equipment * Communicate event details clearly to internal teams and event staff * Coordinate logistics and staffing from setup through breakdown * Stay present during events to ensure smooth execution and quickly resolve issues * Follow approved pricing guidelines and confidently close event contracts * Maintain accurate event details using planning software and tracking tools * Participate in weekly meetings, BEO meetings, and required trainings * Follow up with guests after events to gather feedback and ensure satisfaction * Support promotions, internal events, and community outreach efforts as needed What We’re Looking For * 2+ years of event planning experience (hospitality, entertainment, or recreation preferred) * 1+ year of experience in event sales or a client-facing sales role * Excellent written and verbal communication skills * Highly responsive, organized, and detail-oriented * Comfortable managing multiple events and deadlines at once * Guest-focused with a professional, friendly communication style * Confident working with internal teams, vendors, and community partners * Intermediate Microsoft Office skills; experience with event software is a plus * Availability to work a flexible schedule, including nights and weekends What It’s Like to Work Here * This isn’t a quiet office job. * You’ll work in a lively, fast-paced environment with music, games, lighting effects, families, corporate groups, and kids celebrating big moments. Every day is different. Some days you’re closing contracts. Some days you’re troubleshooting a last-minute change. Most days, you’re making sure people have an incredible time. Physical Requirements * Ability to stand and walk for extended periods * Ability to lift up to 50 pounds * Willingness to work long hours and frequent nights/weekends during events If you’re energized by bringing people together, love the details, and enjoy seeing a plan come to life, we’d love to meet you. #LI-CP1

Responsibilities

The Event Manager serves as the primary contact for guests, overseeing the entire event lifecycle from initial inquiry and planning to execution and post-event follow-up. They are responsible for coordinating logistics, managing budgets, and ensuring smooth event operations in a fast-paced environment.